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This job is about helping customers by answering questions over the phone, email, or chat. You might like this job because it involves solving problems and communicating in Mandarin, all while following company rules. Enjoy a 5-day workweek!
Job Description
- Assist and solving customers enquiries via phone, email, or live chat.
- Provide accurate information on availability, pricing, and policies.
- Customer Support: Respond promptly to customer complaints and Resolve issues according to SOP
- Compliance: Adhere to company policies, data privacy regulations, and standard operating procedures.
- 5 working days
Job Requirements
- Educational Qualifications: Fresh-graduate welcome (SPM welcome), high school diploma or equivalent; bachelor’s degree is a plus.
- Skills & Experience: Strong communication skills in Mandarin and English (both verbal and written).
- Willing work in Rotational Shift - 24/7.
Skills
Verbal Communication Skills
Mandarin Chinese
Chinese Language
Speech Fluency
English Language
Company Benefits
Additional Allowances
Most of our positions offering not only basic salary, but also comes with additional allowances to boost your overall earning!
Plentiful Job Opportunities
We have multiple clients which means more great job opportunities!
Additional Info
Company Activity
Last active - few hours ago
Experience Level
10 - 20 Years of Experience
Career Level
Entry Level
Job Specialisation
Customer Service