Transportation Allowance

Medical Allowance

Annual Leave

Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.

Reeracoen is an award-winning leader in Asia’s recruitment landscape, established in 2012 as the overseas division of Neo Career. In 2024, we achieved full independence and now operate as a trusted HR partner offering innovative recruitment services empowered by HR technology.

With offices in 6 key Asian countries and deep local insights, we connect companies and individuals across borders—driving business growth and supporting career aspirations. Our mission is to realize a sustainable and prosperous society by creating value that transcends national boundaries and cultural barriers.

Create a wonderful future with those pursuing happiness.

The mission of the REERACOEN group, “Create a wonderful future with those pursuing happiness” incorporates various thoughts.

The people who seek “happiness” all over the world are those who wish for a better future.

While it is becoming more familiar to work across countries, the future of the new challenge is expressed as “Wonderful”, expressing the uniqueness of us, such as the exciting future and the exciting tomorrow.

And behind the intention to put “together” is because we want to emphasize that we hope that we can be partner of such people.

In order to make our mission happen, we want to solve the “negativity” of not only customers, but also a sustainable society and the Earth.

Make a change, Better tomorrow.

<ol>
<li>IT Operations &amp; Support • Ensure smooth running of business-as-usual (BAU) IT functions. • Provide first-line escalation support for all application-related requests/enquiries. • Maintain and troubleshoot core business systems: Weighing System, Accounting System, Procurement System, HR System, and Attendance System. • Oversee workstation setup, software deployment, and hardware configuration (delegate to junior staff where appropriate). </li>
<li>Infrastructure, Network &amp; Security • Manage overall server infrastructure, network, and security stability to minimize unplanned outages. • Monitor and manage LAN/WAN, internet connections, Wi-Fi routers, and network health. • Administer and troubleshoot FortiGate firewall systems (VPNs, web filtering, IPS/IDS, and security policies). • Implement and monitor data backup systems, antivirus software, endpoint protection, and cybersecurity protocols. • Ensure IT infrastructure, hardware, software, and licenses comply with IT policies and standards. </li>
<li>System &amp; Application Management • Manage and implement change requests on externally maintained systems, from scope definition through implementation. • Understand database structures and data contents of various applications. • Provide IT solutions aligned with the company’s strategic business objectives. • Ensure system performance, availability, and scalability across applications. • Conduct troubleshooting and root cause analysis to resolve incidents effectively. </li>
<li>Project &amp; Vendor Management • Plan, support, and roll out new systems, hardware upgrades, and process automation initiatives. • Liaise with vendors, consultants, and service providers to ensure timely delivery of IT services and projects. • Follow up with relevant parties to ensure projects are delivered on time and within budget. • Ensure IT processes, methodologies, and documentation are maintained to established standards. </li>
<li>Leadership &amp; Governance • Lead and mentor junior IT staff; assign tasks and review deliverables. • Contribute to IT policy development, strategic planning, and budget preparation. • Drive compliance with IT governance, security frameworks, and industry best practices.</li>
</ol>

This job is for a Senior IT Executive who keeps our tech running smoothly. You might like this job because you’ll tackle diverse tasks from troubleshooting systems to leading a team and ensuring our IT projects are successful.

Computer Science

Information Technology

Azure Active Directory

Group Policy

Dynamic Host Configuration Protocol (DHCP)

Firewall

Cyber Security





-IT Operations and Support
• Ensure smooth running of business-as-usual (BAU) IT functions.
• Provide first-line escalation support for all application-related requests/enquiries.
• Maintain and troubleshoot core business systems: Weighing System, Accounting System, Procurement System, HR System, and Attendance System.
• Oversee workstation setup, software deployment, and hardware configuration (delegate to junior staff where appropriate).



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Company Profile

Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.