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This job is about helping customers by chatting and emailing them answers to their questions. You might like this job because you'll use your problem-solving skills and get to make people happy while ensuring their needs are met!
Undisclosed
Full-Time
1 week ago
Job Description
- Respond professionally to inbound, live chat and email.
- To analyse, create and resolve tickets (if applicable).
- To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests.
- Identified and escalated priority issues per client specifications.
- Displayed courtesy and strong interpersonal skills with all customer interactions.
- Ensure high levels of customer satisfaction with individual call.
Job Requirements
- Minimum posses with SPM & above
- Able to speak and write Good in English & Bahasa Malaysia
- With customer service experience from BPO / Call center is preferable
- Able start work immediately
Skills
Customer Service
Company Benefits
Transportation
#Nearby Public Transport #Nearby Eko Cheras & Cheras Leisure Mall #Taman Mutiara MRT Station
Working Culture
#Fun & Young Working Environment
Travel Opportunity
#Company Trip #Event & Gathering
Additional Info
Company Activity
Last active - few hours ago
Experience Level
#NoExperienceNeeded
Career Level
Junior Executive
Job Specialisation
Customer Service
Company Profile
Agensi Pekerjaan Right Recruit
WHO WE AREWe are your trusted recruitment partner based in Malaysia. Our team specialized in serving clients from different sectors across Asia Pacific.If you’re looking for the right person to join your company as contract staff or permanent staff, we are always ready to support your business needs & plans.