Job Description

Job Description:

Front Desk & Reception Duties

• Be the welcoming face of the clinic—greet and attend to patients warmly.
• Manage patient records and ensure accurate information is updated in IQRIS and medical cards.
• Ensure consistent and professional reception coverage during operating hours.

Clinical & Doctor Support

• Assist doctors during consultations and minor procedures (e.g., wound dressing, minor surgeries).
• Oversee clinical workflows to ensure compliance with SOPs and regulatory standards.
• Maintain cleanliness and readiness of medical tools and consultation rooms.

Radiography Services

• Perform X-ray imaging using proper techniques and patient safety protocols.
• Ensure X-ray machines are always in optimal condition.
• Handle minor maintenance or troubleshooting of imaging equipment when necessary.

Medication Dispensing & Inventory

• Dispense medications as prescribed by doctors with care and accuracy.
• Monitor inventory closely—especially expiry dates—and maintain stock using the FIFO method.
• Conduct monthly stock checks and report discrepancies.

Billing & Cashiering

• Ensure all procedures, treatments, and medications are accurately charged and billed.
• Oversee daily cash collection, reconciliation, and invoicing for corporate clients.
• Liaise with finance on MCO claims and portal submissions.

Other Supportive Duties

• Collaborate closely with colleagues and doctors to provide smooth clinic operations.
• Carry out any additional administrative or clinical support tasks assigned by the Corporate Office.

Job Requirements

Job Requirements:

• Diploma in Medical Imaging, Radiography, or Medical Radiation.
• Minimum 2 years' experience in a clinic or outpatient environment.
• Comfortable with Microsoft Office and clinical management systems (e.g., IQRIS).
• Strong attention to detail and excellent communication skills.
• Customer-service oriented with a positive, professional attitude.
• Clinical support experience or qualifications will be an added advantage.

Why Join Us?

• Career Growth: Internal promotions and long-term progression opportunities.
• Training Provided: IQRIS system training, customer care programs & more.
• Team Culture: Supportive team environment that values collaboration and patient care.
• Fixed Allowances + Opportunities to expand your clinical knowledge

Skills