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This job is all about helping customers! You’ll answer calls about their questions and concerns, ensuring they get great service. You might like this job because you’ll work with a team and make a real difference in customer satisfaction!
Job Description
Responsibilities:
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
Job Requirements
Requirements:
- Candidate must possess at least a SPM.
- Required language(s): English (able to converse in Mandarin will be an added advantage).
- Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
- Applicant must be willing to work on rotational shifts and off day
- Each shift consists of 9 working hours and inclusive of 1.5 hour lunch for rest.
- Applicant must be willing to work in Ara Damansara, Selangor
HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to ref6@trustrecruit.com.my or please click on “Apply Now” and provide the below details in your resume.
We regret only shortlisted candidates will be notified.
Important Note: Agensi Pekerjaan Trust Recruit Sdn Bhd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.my
Agensi Pekerjaan Trust Recruit Sdn Bhd
EA Personnel: AJ
License No. JTKSM 1580
Skills
Company Benefits
Flexi-benefits
Applicable for travel, health, sports, gadget
Corporate Insurance
Medical Card for term life, hospital & surgical.
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
#NoExperienceNeeded
Career Level
Entry Level
Job Specialisation
Customer Service
Company Profile
