Job Description

Job Responsibilities

• Greet and serve customers in a friendly and professional manner.
• Take customer orders accurately and assist with menu enquiries.
• Serve food and beverages according to company standards.
• Handle cashier duties and process customer payments when required.
• Prepare and pack takeaway and delivery orders accurately.
• Maintain cleanliness and hygiene of the dining area, service counter and workstations.
• Clear and clean tables promptly after customers leave.
• Refill condiments, utensils, packaging materials and other service items when necessary.
• Assist with opening and closing duties of the outlet.
• Ensure food presentation and service quality meet company standards.
• Follow company SOPs, hygiene requirements and food safety practices.
• Assist in checking and replenishing stock.
• Work closely with kitchen and other team members to ensure smooth daily operations.
• Handle customer enquiries and feedback politely, and refer issues to the Supervisor when necessary.
• Perform other duties assigned by the Supervisor or Management.

Job Requirements

Job Requirements

• No experience required; training will be provided.
• Experience in F&B, restaurant, café or customer service is an advantage.
• Friendly, responsible and willing to learn.
• Good communication and customer service skills.
• Able to work well as part of a team.
• Able to work in a fast-paced environment.
• Good personal hygiene and a positive working attitude.
• Willing to assist with cleaning and general outlet duties.
• Fresh school leavers are welcome to apply.

Available outlets:

• Eco botanic
• Jalan Trus
• Century Garden/KSL
• Sunway Citrine (Medini)
• Aeon Bukit Indah
• Aeon Kulai
• Aeon Tebrau

Skills