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Assistant Manager, Active Directory Services

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This job is for an Assistant Manager in Active Directory Services at AIA Digital+. You might like this job because you'll enhance IT services that impact millions, manage Active Directory, and ensure security while collaborating with diverse teams.

Undisclosed

Kuala Lumpur, AIA Digital+ Malaysia, Kuala Lumpur

Job Description

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Ensures IT service availability and minimises the AIA’s business impact of our IT service outages through the effective management.
Contributes to the improvement of user satisfaction with our IT services by ensuring that the arrangements remain aligned with business needs and priorities and fit for purpose.
Improves the overall technical performance as measured by the technology related KPIs and SLAs (utilisation, availability, response times etc.) year on year.

Roles and Responsibilities:

Active Directory Management:

  • Handle the deployment, configuration, and maintenance of Active Directory Services, including domain controllers, Group Policy, DNS, DHCP, and CA.

  • Ensure the stability, security, and performance of Active Directory across the organization.

Incident & Problem Managements:

  • Act as a contact point for Active Directory-related issues and ensure timely resolution.

  • Conduct root cause analysis for recurring issues and implement preventive measures.

  • Part of the Active Directory operations team, with on-call and standby duties activated based on business criticality to implement changes, fulfill requests, and resolve incidents.

Security & Compliance:

  • Implement and enforce security best practices for Active Directory, including privileged access management, account lifecycle management, and audit policies.

  • Ensure compliance with industry standards, regulations, and organizational policies.

Performance Monitoring and Optimization:

  • Monitor Active Directory performance, analyze trends, and implement improvements to enhance efficiency and reliability according to the

Vendor & Stakeholder Management:

  • Collaborate with vendors and internal stakeholder to evaluate, select, and implement AD-related tools and technologies.

Minimum Job Requirements:

Relevant Experience:

  • 5+ years of relevant experience

  • Hands on experience on position related technical components.

  • We're looking for multilingual talent!

OR

  • An equivalent combination of qualifications and relevant experience.

  • Multilingual talent!

Education:

  • Bachelor’s degree holder of university on Information Technology or related discipline

Technical Skills:

  • Extensive knowledge of Active Directory, Group Policy, DNS, DHCP, CA and related technologies.

  • Strong understanding of identity and access management (IAM) principles, including Azure AD, LDAP, and SSO.

  • Experience with cloud-based directory services environments is a plus.

  • Relevant certifications such as Microsoft Certified or equivalent are highly desirable.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.


Job Requirements


Company Benefits

Wellbeing support

We offer a range of wellbeing tools and programmes to help you think well, feel well, plan well and live well.

Opportunities for career growth

With our diverse up-skilling, mentorship, job mobility and career experiences, we will help shape your career, your way.

Diverse team culture

It's our differences that make us better together. We empower you to be your best and make a difference in your own unique ways.


Additional Info

Company Activity

Last active - few days ago


Company Profile

AIA Malaysia (Insurance)-logo-image

AIA Malaysia (Insurance)

Do you believe in helping shape a better, more sustainable future? As the largest listed company on the Hong Kong Stock Exchange, we've been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Source: AIA Careers Page