Job Description

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Job Responsibilities:
 

SCCM
Sound knowledge on SCCM application packaging. Application assessment and remediation. Integration testing of Application Packages in the Software Distribution framework's customer Controlled Test Environment (CTE). Ensure application packaging checks and integration testing is completed. Perform software lifecycle management, evaluate the production software on a quarterly basis to ensure software products updated with latest version/fix.

Intune
Intune application creation and management for modern managed workplace.

Platform Administration
Manage and administer Platform components ensuring stability, scalability and secure integration with other system components. Oversee configuration management and access controls for Copilot and related services

Innovation & Evaluation
Continuously evaluate emerging Microsoft MEM technologies and assess their applicability within enterprise environment.  Explore all solutions comply with industry standards, data protection regulations and internal governance policies

Disaster Recovery & Compliance
Develop and maintain disaster recovery plans for patching services.  Ensure compliance with industry standards, and support solutions.

Collaboration & Support
Work closely with the SCCM and application engineers, Provide Level 2 / 3 technical support for configuration manager related services and manage feature release cycles and incident response

Minimum Job Requirements:

• More than 8 years’ experience in IT and 5 years in end user workplace management (SCCM, GPO, Intune, etc).

• Sound knowledge in SCCM and Intune Infra management.

• Strong technical background in troubleshooting and issue resolution management.

• Experience in Intune for the Device Management.

• Application assessments and remediation.

• Workstation configuration and support.

• Prior experience with Transition, Transformation and Migration in wider level.

• Extensive experience in patching management (Intranet\Internet).

• Motivated and committed individual.

• Ability to communicate effectively with stakeholders to understand their needs and address technical concerns.

• Understanding of LAN, WAN & voice network environments, routing protocols, and various technology architectures including TCP/IP, DHCP, DNS, LAN, WAN, Wireless, VPN

• Extensive hands-on support experience in supporting Windows 10\11

• Experience in SCCM Distribution Servers, and Site Servers

• Good experience in Microsoft Cloud/Hybrid Cloud Management.

• Experience with WSUS and Patch Management using SCCM

• Experience in handling, configuring and distributing PAC files

• In-depth expertise in Autopilot, Co-management, Conditional Access, device policies,

• In-depth understanding of Azure Active Directory and Office 365, Security (LAPS, Bit locker, Windows Hello for Business, Certificate 802.1X)

• Strong working experience with GPOs

• Ability to work on Package Distribution, Patch management and release management troubleshooting

• VBScript, Jscript and PowerShell experience is an advantage

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job Requirements