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This job is about helping people by assessing health insurance claims to ensure they're paid fairly. You might like this job because it offers growth opportunities and the chance to make a positive impact on communities while working with inspiring leaders.
Undisclosed
Cyberjaya, MY-AIA Shared Services Malaysia, Kuala Lumpur
Full-Time
1 week ago
Job Description
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.
Sound like you? Then read on.
About the Role
Assess outpatient and inpatient hospitalization claims from Group policyholders as per stipulated benchmarks and requirements.Responsible to assess and pay the outpatient and inpatient hospitalization claims.
Responsible to review and pay cases that exceed authority limit.
Meet department and individual quality target, turnaround time and productivity benchmark.
Ensure all special account policy is attended and resolved within the agreed timeline.
Communicate closely with 24/7 contact centre and ensure emails are responded timely.
Assisting team members within the team as and when required.
Assist on general administration and any special allocated tasks as and when required.
Seek to understand rationale with facts for better claims analysis.
Requirements
Education qualification in Biomedical, Biotechnology, Biochemistry, Health Science, Biology or related fields
Fresh graduates and Medical Lab Technologists are welcomed to apply, training will be provided.
Sound knowledge of medical terms
Ability to read and write Mandarin Chinese will be an added advantage but not required
Good communication and decision-making skills
Self-motivated and customer-driven
Sound problem solving skill
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Job Requirements
Company Benefits
Wellbeing support
We offer a range of wellbeing tools and programmes to help you think well, feel well, plan well and live well.
Opportunities for career growth
With our diverse up-skilling, mentorship, job mobility and career experiences, we will help shape your career, your way.
Diverse team culture
It's our differences that make us better together. We empower you to be your best and make a difference in your own unique ways.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
