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Associate-Operations Optimization (Data Management) - Mandarin Support

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This job is for an Associate-Operations Optimization focusing on Data Management with Mandarin Support. You might like this job because it offers career growth, requires bilingual skills, and involves shaping a healthier future.

Undisclosed

Cyberjaya, MY-AIA Shared Services Malaysia, Kuala Lumpur

Job Description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Capturing Claims Data for all claims (Life & CS) within the required benchmarks and perform manual data intervention Hospital Bill Item.

Job Responsibilities:

  • Process data capturing for all claims (Life & Corporate Solution) requests received as per stipulated requirements.

  • Perform hospital bills manual data remediation.

  • Ensure meeting individual quality, turnaround time and productivity benchmark.

  • Performs other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements.

  • Validate data accuracy and liaise with relevant parties to rectify data quality.

  • Develop procedures for reporting, extract, collate and populate data to reporting template.

Job Requirements:

  • Open to Fresh Graduate, experienced Medical Claims Assessor, experienced candidate from Lab / Nursing.

  • A recognized tertiary Diploma / Degree in Biology, Biotechnology, and Medical Science, Social Science, Business Management or equivalent qualifications.

  • Fluent in spoken English & Chinese. Candidate with proficiency to converse in Mandarin / Cantonese would be an added advantage. Passing SPM Chinese subject is a MUST.

  • Self-motivated and customer orientated.

  • Time management skills.

  • Computer literate in Microsoft Office.

  • Good dedication at work, good demeanor, willing to learn.

  • Able to adapt desk-bound working environment, working shift including weekend on rotation basis & able to work overtime beyond normal office hour (including weekend & public holiday).

  • The role is required to follow Hong Kong working calendar.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.


Job Requirements


Company Benefits

Wellbeing support

We offer a range of wellbeing tools and programmes to help you think well, feel well, plan well and live well.

Opportunities for career growth

With our diverse up-skilling, mentorship, job mobility and career experiences, we will help shape your career, your way.

Diverse team culture

It's our differences that make us better together. We empower you to be your best and make a difference in your own unique ways.


Additional Info

Company Activity

Last active - few minutes ago


Company Profile

AIA Malaysia (Insurance)-logo-image

AIA Malaysia (Insurance)

Do you believe in helping shape a better, more sustainable future? As the largest listed company on the Hong Kong Stock Exchange, we've been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Source: AIA Careers Page