We offer a range of wellbeing tools and programmes to help you think well, feel well, plan well and live well.

Wellbeing support

With our diverse up-skilling, mentorship, job mobility and career experiences, we will help shape your career, your way.

Opportunities for career growth

It's our differences that make us better together. We empower you to be your best and make a difference in your own unique ways.

Diverse team culture

AIA Malaysia (Insurance)

Do you believe in helping shape a better, more sustainable future?
As the largest listed company on the Hong Kong Stock Exchange, we've been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.
Source: <a href="https://aia.wd3.myworkdayjobs.com/External?locationCountry=972dc4ba8d454bc0b893ff84b1529077" target="_self">AIA Careers Page</a>

Who We Are

At AIA, we've started an an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in.
If you work at AIA, you play an important part in this movement, which is why we are giving you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life.
Believe in better with AIA.
Source: <a href="https://aia.wd3.myworkdayjobs.com/External?locationCountry=972dc4ba8d454bc0b893ff84b1529077" target="_self">AIA Careers Page</a>

Our Values

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.If you believe in developing a better tomorrow, read on.&nbsp;About the RoleAre you passionate about numbers and driven by curiosity to uncover opportunities? We are looking for an experienced Digital Analyst who thrives on transforming data into actionable insights. In this role, you will play a key part in shaping customer and agent experiences across B2C and B2B journeys by leveraging analytics, visualization, and storytelling to influence strategic decisions.<h1>Key Responsibilities</h1><ul><li>Analyze behavioral patterns to support UX journeys, customer experience (CX), and agent experience (AX).</li><li>Provide business insights from market trends and internal data to identify opportunities for improvement.</li><li>Ensure data accuracy across internal and external sources.</li><li>Advise on the right analyses, processes, and research methodologies for insight requests.</li><li>Build and maintain dashboards and reports using tools like Power BI, Tableau, and Adobe Analytics.</li><li>Drive continuous improvement initiatives across all touchpoints in the consumer journey.</li><li>Develop scalable processes for measurement execution and standardized reporting.</li><li>Leverage AI-driven analytics and predictive modeling to forecast trends and recommend strategies.</li><li>Communicate insights effectively through data storytelling to influence stakeholders.</li><li>Champion the adoption of measurement tools and refine analytical frameworks.</li><li>Collaborate with UX, marketing, and business teams to optimize engagement and performance. &nbsp;</li></ul><h1>Key Proficiencies and Background</h1><ul><li>Proven experience in digital analytics, reporting, and insight generation.</li><li>Strong analytical mindset with a passion for data-driven decision-making.</li><li>Familiarity with customer journey mapping and experience optimization.</li><li>Ability to identify opportunities for improvement and translate insights into actionable strategies.</li><li>Excellent communication and storytelling skills to present findings to non-technical audiences.</li><li>Strong stakeholder management and collaboration skills.</li></ul><h1> Requirements</h1><ul><li>Bachelor’s or Master’s degree in Computer Science, Data Science, Statistics, Mathematics, or related field.</li><li>Strong expertise in SQL for data manipulation and querying.</li><li>Hands-on experience with data visualization tools (Power BI, Tableau, Databricks).</li><li>Proficiency in Python for data analysis and automation.</li><li>Experience and knowledge with cloud platforms ((Adobe Analytics, Adobe Target).</li><li>Advanced skills in Microsoft Excel.</li><li>Ability to generate insights from large datasets and provide actionable business intelligence.</li><li>Experience in predictive analytics and AI-driven insights is a plus.</li><li>Demonstrated ability to lead analysis, design, and process improvement initiatives.</li></ul>Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

This job is for a Digital Analytic Manager at AIA, where you&#x27;ll turn data into insights that improve customer experiences. You might like this job because you&#x27;ll use tech to make a real impact on people&#x27;s health and well-being!

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable chan...

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AIA Malaysia (Insurance)