Job Description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Roles & Responsibilities:

1.    Risk Framework Implementation & Policy Management

• Support the rollout and implementation of the Risk Management Framework, policies, and procedures across AIA Bhd. and its subsidiaries, ensuring alignment with Group standards and local regulatory requirements.
• Assist in the development, review, and enhancement of local risk policies, including risk appetite statements, risk limits, and key risk indicators, incident and issue managements, incorporating feedback from senior management and the Board.

2.    Risk & Control Assessment (RCA)

• Coordinate and facilitate the RCA program across business units to ensure operational risks are properly identified, assessed, and mitigated, including issue management, consultation/challenge on the control effectiveness, and key control testing.
• Work closely with EXCO and Heads of Departments to embed risk ownership and ensure controls are in place and operating effectively within the approved risk appetite.

3.   Incident Management & Regulatory Reporting

• Ensure timely, accurate, and complete reporting of operational risk incidents, including key action plans validation and tracking, and preparing reports to Senior Management.
• Support regulatory submissions such as BNM’s Operational Risk Reporting (ORR), including KRI and loss event data, and ensure timely and accurate reporting.

4. Subsidiary Liaison & Coordination

• Act as the primary liaison for operational risk matters across subsidiaries, ensuring effective alignment, coordination, and execution of risk and control assessments and related risk management activities.

5. Governance & Risk Reporting

• Prepare risk reports and presentation materials for EXCO, Operational Risk Committees, Board Risk Committees, and Group Risk functions, highlighting key risks, controls, and action plans.
• Support governance tasks including meeting minutes, gap analysis, audit document preparations, follow up with business on policy/standard renewal etc.

6. Second line advisory

• Provide risk advisory and assessment support for strategic initiatives, new product launches, outsourcing arrangements, business cases, and process or control enhancements.
• This includes evaluating proposals from a risk perspective to ensure alignment with the enterprise risk framework and internal control standards.

6. Embedding Risk Culture

• Promote a proactive risk culture by coordinating risk awareness programs, workshops, and training sessions for staff and senior management.

7. Process Improvement & Digital Enablement

• Drive continuous improvement in risk management processes by leveraging digital tool to enhance risk dashboards, reporting efficiency, and data visualization for better decision-making and stakeholder engagement.

Minimum Job Requirements:

• Degree in related field including Risk Management, Accounting, Actuarial Science, Finance, IT or Business with 4-10 years relevant work experience in the financial industry handling risk management, internal audit, compliance and/ or controls
• In-depth understanding of the Insurance/ Takaful business preferred and, in lieu of insurance, financial services.
• Data analytics skills preferred
• Good interpersonal and communication skills and self-motivated.
• Good written and spoken communication skills in English and local language.
• Independent and be able to work under pressure
• Be organized, detail-oriented and analytical
• Possess leadership, coaching and influencing skills; business acumen; problem solving skills
• High level of integrity and take ownership and accountability of results

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job Requirements