Job Description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

Role Purpose:

This role serves as a strategic bridge between business strategy and technology execution, ensuring that architectural solutions translate business objectives into measurable outcomes. It requires applying both business acumen and architectural discipline to drive enterprise-wide solution and business capability design, shaping initiatives that enhance business agility, operational resilience, and long-term value creation.

You will be accountable for aligning architecture decisions with enterprise priorities, guiding transformation programs, governance, and assurance of end-to-end solutions that span across domains—enabling business transformation and operational excellence. This includes driving architectural blueprints that foster scalability, simplification, and innovation across the organization.

Reporting directly to the Head of Architecture (HOD), you will work closely with senior leadership, solution architects, application portfolio leads, and business stakeholders to maximize value realization from technology investments. You will champion architecture and technology governance to ensure design integrity and alignment with enterprise standards, digital strategy, and future-state target architecture.

Key responsibilities include identifying the best technology solution capability roadmap among all possible options to solve existing business problems, working closely with the portfolio solution architects’ team. This involves describing the structure, characteristics, and behavior of software to project stakeholders; defining features, phases, and solution requirements; and providing specifications according to which the solution is designed, managed, and delivered. You will lead and provide the overall technology business portfolio details and end-to-end solution design for business cases, projects, change requests (CR), operational fixes, and strategic fixes to ensure solution designs address and align with business or technical user requirements. Additionally, you will provide architecture assurance aligned with the target blueprint architecture, roadmap, and standards. The outputs you produce will serve as reference architecture for development and operational teams.

Ultimately, your leadership will bridge the gap between business ambition and technology realization, helping the organization turn strategic intent into executable, value-driven outcomes.

Roles and Responsibilities:

Strategic Alignment and Business Partnership

Enterprise Solution Design and Governance

• Own the ARB process and lead the team in producing architectural and solution design diagrams for business case approval and end-to-end development requirements, ensuring alignment with high-level design requirements in related TBP and ADR sections for development and testing reference.

• Provide high-level solution design (HLD) to address end-to-end technical requirements aligned with business needs, enabling further development of low-level design (LLD) by solution architecture and development teams.

• Present TBP at ARB Forum for architecture approval to ensure alignment with IT strategy, roadmap, standards, and investment. Prepare and present ADR at ARB Forum for change requests to ensure existing services and products remain uninterrupted by new solutions.

• Identify, present, and demonstrate innovative and emerging information technology systems and applications to the Technology Council and Community.

• Lead and plan solution design readiness based on business streams and urgency of requirements, aligning with business prioritization and delivery timelines.

• Review, analyze, and endorse technical documents (e.g., Impact Analysis, Functional Design, Interface Agreement) to ensure stakeholder agreement and readiness for configuration and development.

• Review, interpret, analyze, and respond to detailed Business Requirements Specifications (BRS) to ensure alignment between business user expectations and the current technology environment.

• Provide input to the strategic direction of technology investments to assist in developing enterprise architecture and maximizing return on technology investment.

• Define and design technology solutions within the agreed enterprise architecture to help the business meet its objectives.

• Collaborate across teams to achieve shared business outcomes.

• Participate in meetings to gather perspectives, share information, resolve issues, and develop necessary technical designs and artifacts.

• Coordinate and schedule discussions with application development teams and business users to confirm solutions meet business requirements.

• Collaborate with technical teams to resolve challenges as they arise.

• Guide and mentor junior team members, defining best practices and blueprints for the team.

• Engage, manage, and influence senior leadership and business users to create architecture aligned with business needs.

• Serve as the business architecture and subject matter expert for business users, responsible for technical design and decision-making.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job Requirements