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Medical Advisory, Case and Fraud Management, Analyst

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This job is a Medical Advisory and Case Management Analyst at AIA. You might like this job because you'll ensure quality care while implementing cost-saving measures. Minimum 3 years of relevant experience in health industry required.

Undisclosed

Kuala Lumpur, MY-AIA Malaysia, Kuala Lumpur

Job Description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Responsible for performing pre-certification; prospective, concurrent, and retrospective review of hospitalization; and to ensure cost containment measures are carried out without compromising on the care quality and service standards.

Responsibility

  • To pre-certify cases for issuance of Additional Top Up guarantee letters/ Additional Requests in compliance to Company’s requirements and guidelines

  • To lead the team and manage rostering / OT and FTE count needed for AGL and ADR

  • To ensure guarantee letters are issued accurately and correctly within targeted TAT and with authority assigned

  • To achieve team target Savings benchmark

  • To monitor of length of stay, reasonable and customary charges, to ensure there is no abuse in terms of admission and procedures During the adjudication of AGLs and ADR

  • To mentor/coach and guide the TLs and assessors in robust decision making

  • To ensure all guides and Cost savings initiatives are followed closely by Team leader and assessors

  • To participate in outlining Medical training /roll downs according to the needs of the staffs

  • To participate in analysis and audits that are pertinent to cost savings across various units in AIA

  • To participate in process improvement initiatives pertaining to system enhancement and refining process flow for the team

  • To collaborate with various units in AIA in ensuring cost savings and CAR is achieved.

  • To participate in workshops/seminars and discussion in cost saving initiatives/Fraud, waste and abuse matters

  • To lead the Fraud, Waste and Abuse initiatives in conducting analysis

  • To performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements

Minimum Job Requirements

  • Education: Bachelor's Degree in Administrative Studies, Biomedical / Technical Science, Nursing

  • Years of Experience: Minimum 3 years of relevant experience

  • Technical Skills: guarantee letter issuance, healthcare delivery systems, hospital management, billing system

  • Industry: Health Insurance, Third-Party Administrator, Hospitals

  • Language: English and Bahasa Malaysia

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.


Job Requirements


Company Benefits

Wellbeing support

We offer a range of wellbeing tools and programmes to help you think well, feel well, plan well and live well.

Opportunities for career growth

With our diverse up-skilling, mentorship, job mobility and career experiences, we will help shape your career, your way.

Diverse team culture

It's our differences that make us better together. We empower you to be your best and make a difference in your own unique ways.


Additional Info

Company Activity

Last active - few minutes ago


Company Profile

AIA Malaysia (Insurance)-logo-image

AIA Malaysia (Insurance)

Do you believe in helping shape a better, more sustainable future? As the largest listed company on the Hong Kong Stock Exchange, we've been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Source: AIA Careers Page