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This job is about being a Senior Associate in Claims at AIA. You might like this job because you'll help settle insurance claims, support a healthy community, and enjoy work-from-home options in a friendly, casual environment.
Undisclosed
Cyberjaya, MY-AIA Shared Services Malaysia, Kuala Lumpur
Full-Time
1 week ago
Job Description
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.
Sound like you? Then read on.
About the Role
Responsible for determining the validity and authorising settlement of individual life insurance claimsReview processes and make recommendations on policies and guidelines to individual life insurance claims
Assess and settle individual life insurance claims arising from policies in force
Liaise with solicitors and other third parties during investigation and negotiation to seek guidance on the course of action that serves the best interest of AIA
Process all individual life insurance claims documents timely
Answer inquires relating to claims processing
Requirements
Education qualification in Biomedical, Biotechnology, Health Science, Biology or related fields
Minimum 3 years of reimbursement claims experience
Sound knowledge of medical terms and claims processes
Good communication and decision-making skills
Self-motivated and customer-driven
Sound problem solving skill
Additional Notes
Training will be provided
Our office is located in the serene town of Cyberjaya (moving to Putrajaya in 2026)
1 day work from home arrangement each week
Smart casual or active wear every day
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Job Requirements
Company Benefits
Wellbeing support
We offer a range of wellbeing tools and programmes to help you think well, feel well, plan well and live well.
Opportunities for career growth
With our diverse up-skilling, mentorship, job mobility and career experiences, we will help shape your career, your way.
Diverse team culture
It's our differences that make us better together. We empower you to be your best and make a difference in your own unique ways.
Additional Info
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