Job Description

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Job Description:

Strategic management support

• Business partner to senior leaders / people managers to support organisation effectiveness by implementing solutions aligned to the overall people strategy

• Advise and counsel on a broad range of HR matters, issues and challenges faced by senior leaders and people managers

• Assist senior leaders and people managers in building key organizational capabilities

• Support employee engagement activities which may include planning, organizing and / or speaking at company events 

• Champion change management and growth mindset

• Champion career development processes and initiatives to improve talent development.

• Oversee budget and headcount reporting for senior leaders and partner with Finance to drive alignment with all budgets and forecasts  

• Leverage on data insights to interpret and analyse data to assist in making appropriate business decisions based on HR metrics and trends for business unit

• Provide thoughtful and effective coaching to senior leaders and people managers on performance management, structural and staffing issues, including compensation, organization design

• Direct business leaders/people managers to self-service leveraging on existing tools

Workforce Planning, Talent Management and Succession Planning

• Partner across HR and business leaders to develop a workforce plan enabling the best resourcing strategy aligned to business objectives

• Lead and guide workforce and talent management activities, including and not limited to Organisation & People Review (OPR), succession planning and Total Compensation Review (TCR) in collaboration with compensation specialist

• Support senior leaders to hire, develop and retain senior talent

• Work with Global CoE on international assignment/mobility for target employee segments

People Insights

• Leverage people analytics to generate actionable insights on employee engagement, productivity, attrition and team effectiveness.

• Interpret data to influence business decisions and build future-proof workforce strategies

• Ensure data is used responsibly and in compliance with privacy and ethical guidelines

Employee Relations 

• Handle and resolve employee relation matters escalated by HR advisors

• Analyse and address root cause of employee escalation, where necessary looking for trends and make recommendations for change in policies and practices as appropriate; conduct thorough investigations as needed

• Work with people manager to manage performance improvement plan (PIP)

Significant employee life cycle events (‘Moments That Matter’)

• Handle onboarding and international assignment for senior leaders

• Provide the necessary ‘human touch’ for significant employee life cycle events for target segments, e.g. retirement for long tenure employees, long absence due to personal circumstances, etc.

• Manage redundancy

Future of Work & Transformation

• Drive organizational agility and support flexible work models (hybrid, remote).

• Lead digital adoption and leverage HR technology for better decision-making.

• Help business leaders in supporting their digital transformation journey.

• Develop reskilling and upskilling strategies for emerging roles.

• Champion employee experience and well-being through data-driven initiatives.

• Act as a change partner to implement transformation programs effectively.

• Use people analytics to anticipate workforce trends and measure impact.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job Requirements