Job Description

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

• Manage expectations of and collect requirements from stakeholders (15%)
• Own and manage service level to meet agreed thresholds and budget (10%)
• Drive and coordinate with subject matter experts / service providers to analyse user requirements, propose solutions and budget (30%)
• Learn new application functionalities, assess compliance with AIA IT policies, design workflows and draft standard operation manual accordingly (25%)
• Response to queries from internal / external auditors and regulators on application controls (10%)
• Lead, manage, coach and develop team members on application knowledge and business domains (10%)

Communication Requirements:

Internal: (50%)

• Business users and technical teams in AIA entities across AsiaPac

External: (50%)

• Blackrock, Bank of New York, Eagle, Cassini, Virtu & other service providers around the Globe

Minimum Job Requirements:

• University graduate in computer science or other relevant discipline
• 5-year experience in leading a support team on investment trading platform is a must.
• Working experience in Blackrock Aladdin / eFront, BNY Oncore / Nexen / DataVault, Cassini Workbench, Virtu TCA, Bloomberg is desirable
• Knowledge in Service Now is a plus

Technical skills

• Understand investment workflow and terminology
• Conversant with SDLC methodology and COBIT framework
• Microsoft Office & Visio

Certifications/licenses

• ITIL, CISA, or equivalent

Soft skills

• Team player with leadership essentials
• Excellent problem-solving skills
• Work independently and under pressure
• Result oriented and positive attitude

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job Requirements