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- Lead shifts: coach staff, control inventory, ensure premium food/drink quality and safety.
- Inclusive, diverse culture; fair treatment and equal opportunity.
- Own P&L and outlet ops, gain real leadership exposure!
Undisclosed
Full-Time
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Job Description
Job Description
Key Responsibilities
1. Operations and Shift Management
- Shift Leadership: Take full ownership of managing daily shifts, ensuring smooth transitions and optimal floor coverage at all times.
- Staff Supervision: Actively monitor staff performance, providing real-time coaching and ensuring the team stays motivated and productive.
- Inventory Control: Lead inventory management by monitoring stock levels, conducting regular counts, and ensuring supplies are ordered accurately to prevent shortages or overstocking.
- Service Standards: Oversee drink and food preparation to guarantee every item meets our Premium Quality promise before reaching the guest.
2. Financial and Performance Oversight
- P&L Responsibility: Assist in managing the outlet’s Profit and Loss. You will be responsible for outlet cost management, focusing on minimizing wastage and controlling operational expenses.
- Fair Scheduling: Create and manage team schedules that are fair and balanced. You must ensure all rosters strictly follow labor act guidelines while meeting business needs.
- Sales Growth: Monitor daily sales targets and work with the Outlet Manager to implement strategies that drive revenue and guest loyalty.
3. Compliance and Safety
- Food Safety Oversight: Ensure the entire team adheres to Food Safety guidelines and maintains a "Clean as You Go" environment.
- Safety First: Act as a champion for safety protocols, ensuring the well-being of both our guests and our team members is never compromised.
Requirements and Qualifications
- Experience: Previous F&B supervisory or management experience is a major star point. Fresh graduates with a strong hospitality background and leadership potential are also welcome.
- Business Acumen: Basic understanding of cost management, inventory systems, and labor regulations.
- Mindset: You must possess a strong "willing to learn" attitude and a beginner mindset, remaining resilient and composed while working under pressure.
- Health Prerequisites: Must have completed the Typhoid Jab prior to your start date.
- Food Handler Training (FHT): Must have or be willing to attend FHT training within the first month.
- Availability: Must be flexible to work on a rotational shift basis, including weekends and public holidays.
- Character: We look for fair, responsible, and approachable leaders who act with high integrity and a positive spirit.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
Job Requirements
Company Benefits
Comprehensive Benefits Package
The company offers various perks such as travel discounts, which include reduced rates for flights and access to e-coupon schemes.
Career Development Opportunities
The company invests in its employees through training programs, workshops, and skill development initiatives.
Dynamic Work Environment
The company is known for its innovative culture and encourages employees to bring creative ideas to the table.
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 10 Years of Experience