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This job is a Cargo Sales Executive for Turkish Cargo in Kuala Lumpur. You might like this job because it involves coordinating shipments and building relationships, ensuring customers have a seamless cargo experience while working in a dynamic environment.
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Job Description
Job Description
Job Summary:
The Cargo Sales Executive plays a key role in supporting Turkish Cargo’s daily sales activities, rate management, and booking operations. The role ensures timely and accurate handling of customer enquiries, reservations, and partner airline coordination to deliver efficient cargo movement and maintain service quality.
Location: KUL
- Monitor shipment records and ensure alignment between rate quotations, bookings, and system data.
- Handle daily booking requests, ad-hoc rates, and follow up on booking status.
- Respond to cargo enquiries, provide quotations, and follow up on pending or unresolved cargo issues.
- Track shipments and manage delays or rebookings with space controllers; communicate updates to agents with proper documentation.
- Process and monitor interline and local allotments, ensuring maximum utilization and adjusting bookings as needed.
- Support urgent and premium space requests by coordinating with head office or partner airlines.
- Conduct sales visits/calls to gather market information, strengthen relationships with agents, and d velop new opportunities; submit visit reports.
- Collaborate with sales and operations teams to deliver consistent customer support and service recovery.
Requirements:
Diploma or Bachelor's degree in Logistics, Aviation, Business, or a related field.
3–5 years of experience in cargo reservations, sales support, or airline operations.
Strong attention to detail and ability to manage time-sensitive tasks.Excellent communication and coordination skills across internal and external parties.
Familiarity with cargo systems (e.g., CargoSpot, Skychain) is an advantage.Ability to work under pressure and adapt to operational changes.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
Job Requirements
Company Benefits
Comprehensive Benefits Package
The company offers various perks such as travel discounts, which include reduced rates for flights and access to e-coupon schemes.
Career Development Opportunities
The company invests in its employees through training programs, workshops, and skill development initiatives.
Dynamic Work Environment
The company is known for its innovative culture and encourages employees to bring creative ideas to the table.
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 10 Years of Experience
Job Specialisation
General Sales, Merchandising / Buyer, Telesales / Telemarketing