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This job is for a Data Analyst II at AirAsia Rewards. You might like this job because you will analyze complex data, drive insights for customer growth, and collaborate with teams in a diverse, dynamic environment. Additionally, you'll have the opportunity to work on Google Cloud Platform.

Undisclosed

‌Kuala‌ ‌Lumpur‌, Kuala Lumpur

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Job Description



Job Description

Why AirAsia Rewards?

Are you ready to take off and be a part of AirAsia Rewards? AirAsia Rewards is the vibrant loyalty arm of the AirAsia Group, dedicated to enhancing customer journeys across travel, lifestyle, and beyond. With millions of active members across the region, we offer innovative ways for users to earn and redeem points seamlessly. Our mission is to reward customer loyalty with experiences that go beyond flights, making every moment with AirAsia more rewarding. As part of our expansion, we are looking for a talented Data Analyst to join our growing team and help us unlock the full potential of our data capabilities. 

Duties and Responsibilities:

  • Identify, analyze, and interpret trends or patterns in complex datasets to develop a thorough understanding of AirAsia Reward’s products, users, and acquisition channels

  • Help execute projects to drive insights that lead to customer growth and help improve conversion funnel

  • Work closely with cross functional stakeholders to anticipate analytics needs and to quantify the impact of existing features, future product changes, and marketing campaigns

  • Build custom dashboards to make key performance indicators and insights available to the relevant business units

  • Monitor, optimize, and report on marketing and growth metrics and A/B test results

  • Effectively present and communicate analysis & recommendations to assist in driving business decisions

Requirements and Qualifications:

  • BS/MS/PhD in a Business, IT, Mathematics, Science or Engineering discipline

  • 3 to 5 years relevant experience beyond first degree

  • Strong SQL skills for data analytics and a good understanding of statistics

  • Good working knowledge of productivity tools such as Google Suite, Git, Jira, Confluence

  • Ability to translate business requirements into non-technical, layman terms

  • Able to operate under pressure and change

  • Ability to manage, develop and improve internal processes projects through redesigning, automation, and optimization

  • Adeptly present trends and opportunities for growth through analysis of complex data sets to stakeholders of various seniority, adapting your presentation material to suit the relevant audience

  • Willing to collaborate and work across functional and multidisciplinary teams in a dynamic environment to develop an understanding of evolving/agile business needs

  • Openness to experimenting with new techniques and new ways of working

  • High adherence to Data Governance as data auditor for reports/dashboards, analytics and insights

  • Frequent training of end users on new reports and dashboards

  • Applicants with experience using Google Cloud Platform are highly favored


We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.


Job Requirements


Company Benefits

Comprehensive Benefits Package

The company offers various perks such as travel discounts, which include reduced rates for flights and access to e-coupon schemes.

Career Development Opportunities

The company invests in its employees through training programs, workshops, and skill development initiatives.

Dynamic Work Environment

The company is known for its innovative culture and encourages employees to bring creative ideas to the table.


Additional Info


Company Profile

AirAsia X-logo-image

AirAsia X

Now, that dream has sparked half a billion more dreams and will continue to do so through new experiences from Asean fast food and food deliveries to a network of gateways and getaways. Source: https://www.capitala.com/mission_vision.html

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