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This job is for an Executive in E-commerce for SANTAN. You might like this job because you'll lead eCommerce strategies on TikTok, manage livestreams, optimize campaigns, and collaborate with key accounts.
Undisclosed
Sepang, Kuala Lumpur
Job Description
Job Description
eCommerce Strategy & Execution
- Develop and execute eCommerce strategies to drive sales growth on TikTok.
- Lead customer acquisition efforts through TikTok Shop, paid ads, livestreams, and affiliate..
- Plan and manage key campaigns (e.g., special offers, flash sales) on TikTok, analyzing trends to optimize spend and increase ROI.
- Build relationships with key account managers to ensure the smooth campaign execution.
- Optimize store setup, including product listings, pricing, banners, and inventory, while staying updated on platform policies and tools.
- Allocate budget and run A/B testing to optimize ads across shop tabs, livestreams, and products.
Livestream Management
- Oversee the planning and execution of livestreams and manage monthly live schedule.
- Recruit, train and manage live hosts, ensuring they are equipped with product knowledge and audience engagement strategies.
- Adjust livestream offers and product displays in real-time to boost conversion rates.
- Track livestream metrics such as viewer count, engagement rate, and sales performance to inform future strategies.
Operations & Logistics
- Oversee the day-to-day operation of the eCommerce platforms, ensuring an optimal user experience.
- Manage inventory by coordinating between online and offline stock levels and ensure proper implementation of promotional mechanisms (e.g., bundles, discounts, vouchers).
- Work closely with the logistics and fulfilment team to ensure timely delivery of orders.
Performance Tracking & Reporting
- Provide regular performance analysis against forecasts, adjusting strategies as needed to meet objectives.
- Prepare and deliver detailed reports on sales performance, traffic, and conversion metrics for internal stakeholders.
Requirements
- Bachelor’s degree in Marketing, Business, or a related field.
- Minimum 2 years of experience managing eCommerce platforms or livestream execution.
- Proficiency in TikTok ads, eCommerce tools and livestream optimization.
- Strong analytical skills with experience tracking and optimizing performance metrics .
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
Job Requirements
Company Benefits
Comprehensive Benefits Package
The company offers various perks such as travel discounts, which include reduced rates for flights and access to e-coupon schemes.
Career Development Opportunities
The company invests in its employees through training programs, workshops, and skill development initiatives.
Dynamic Work Environment
The company is known for its innovative culture and encourages employees to bring creative ideas to the table.
Additional Info
Company Activity
Last active - 1 hour ago
Experience Level
0 - 10 Years of Experience
Job Specialisation
Digital Marketing, General Sales, Merchandising / Buyer
Company Profile
AirAsia X
Now, that dream has sparked half a billion more dreams and will continue to do so through new experiences from Asean fast food and food deliveries to a network of gateways and getaways.