AI-generated summary
- Troubleshoot payments, reconcile exceptions, support helpdesk and gateway tests.
- Fast-paced team bridging OTA, finance & tech in an inclusive travel platform.
- Hands-on with payment gateways (Apple Pay, regional wallets), booking flows & GDS!
Undisclosed
Kuala Lumpur, Kuala Lumpur
Job Description
Job Description
About the Role: AirAsia Move Payment Operations intern ensures seamless, secure payment processing for all bookings. Responsibilities typically include operational issue resolution and support, supporting the finance team with investigating transaction discrepancies, and supporting the product team for user acceptance tests for new payment gateways & new product launches. It is a fast-paced role bridging online travel agency (OTA) and digital travel platform, finance, and technology.
Typical day-to-day tasks in this role include:
- Investigate and Resolve Operational Issues: Investigate and resolve payment-related operational issues, identifying root causes and implementing effective solutions. Support Payment Helpdesk on day-to-day operations.
- Operational Reconciliation and Exception Handling : Identifying and swiftly resolving discrepancies and handling payment exceptions with precision.
- System Testing: Supporting the integration of new payment gateways (e.g., Apple Pay, regional digital wallets) or testing updates to booking engine payment flows.
Interns in this department gain hands-on experience with digital travel platforms, payment gateway solutions & global distribution systems (GDS).
Qualifications
- Currently pursuing a degree or equivalent qualification.
- Interest in payment operations, financial process flow and data interpretations.
- Skeptical in the inner workings of both data and concepts
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
Job Requirements
Company Benefits
Comprehensive Benefits Package
The company offers various perks such as travel discounts, which include reduced rates for flights and access to e-coupon schemes.
Career Development Opportunities
The company invests in its employees through training programs, workshops, and skill development initiatives.
Dynamic Work Environment
The company is known for its innovative culture and encourages employees to bring creative ideas to the table.
Additional Info
Company Activity
Last active - few days ago
Experience Level
#NoExperienceNeeded