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Manager, Sales Operations

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This job is for a Manager of Sales Operations. You’ll supercharge sales teams by planning and tracking performance. You might like this job because you’ll collaborate across departments and use data to drive success in revenue goals!

Undisclosed

Kuala Lumpur

Job Description



Job Description

Manager, Sales Operations

Position Summary
The Manager, Sales Operations is responsible for driving sales effectiveness through robust planning, performance tracking, process optimisation, and operational support. This role works closely with sales, marketing, finance, and other cross-functional teams to ensure alignment, improve productivity, and enable the sales team to achieve revenue targets.

Key Responsibilities

  • Drive sales planning and forecasting, including pipeline management, target setting, and performance tracking against revenue goals.

  • Analyse sales performance, identify trends, gaps, and opportunities, and provide actionable insights to improve conversion, productivity, and revenue.

  • Optimise sales processes and systems, ensuring efficient workflows, CRM utilisation, and data accuracy across all sales activities.

  • Support sales strategy execution, including campaign coordination, incentive programs, and go-to-market initiatives.

  • Develop and maintain sales reports and dashboards, providing timely and accurate updates to leadership and stakeholders.

  • Collaborate cross-functionally with marketing, finance, and product teams to align on targets, campaigns, and business priorities.

  • Manage sales operations tools and governance, ensuring compliance with internal policies and best practices.

  • Lead and support ad-hoc projects and initiatives to enhance sales effectiveness and operational efficiency.

Qualifications & Experience

  • Bachelor’s degree in Business, Marketing, Finance, or a related field.

  • 5–8 years of experience in sales operations, business operations, or commercial roles.

  • Strong analytical and problem-solving skills with proficiency in data analysis tools and CRM systems.

  • Experience in sales forecasting, pipeline management, and performance reporting.

  • Excellent stakeholder management and communication skills.


We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.


Job Requirements


Company Benefits

Comprehensive Benefits Package

The company offers various perks such as travel discounts, which include reduced rates for flights and access to e-coupon schemes.

Career Development Opportunities

The company invests in its employees through training programs, workshops, and skill development initiatives.

Dynamic Work Environment

The company is known for its innovative culture and encourages employees to bring creative ideas to the table.


Additional Info

Company Activity

Last active - 1 week ago

Job Specialisation


Company Profile

AirAsia X-logo-image

AirAsia X

Now, that dream has sparked half a billion more dreams and will continue to do so through new experiences from Asean fast food and food deliveries to a network of gateways and getaways. Source: https://www.capitala.com/mission_vision.html