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Senior Executive, Warehouse and Customs Operations

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This job is for a Senior Executive in Warehouse and Customs Operations. You might like this job because you'll handle customs paperwork, manage warehouse activities, and ensure everything runs smoothly. A keen eye for details is key!

Undisclosed

‌Kuala‌ ‌Lumpur‌, Kuala Lumpur

Job Description



Job Description

Customs & Warehouse Senior Executive

Position Overview

The Customs & Warehouse Senior Executive is responsible for executing customs clearance activities, supporting bonded/non-bonded warehouse operations, and carrying out inventory demand planning. The role ensures accuracy in documentation, compliance with regulations, and effective stock planning to meet operational and business needs.

Key Responsibilities

Customs & Compliance

  • Prepare and process all import/export documentation (K1/K2 forms, permits, declarations, etc.) in compliance with Royal Malaysian Customs (JKDM) regulations.

  • Support bonded warehouse requirements, license renewals, and permit applications.

  • Coordinate with customs officers, auditors, and forwarding agents for inspections, queries, or approvals.

  • Maintain proper filing and record-keeping of all customs documents for audit purposes.

  • Stay updated on customs regulatory changes and escalate any impact to the management team.

Warehouse Operations

  • Perform day-to-day activities in bonded and non-bonded warehouses, including receiving, put-away, picking, packing, and dispatch.

  • Ensure stock is handled according to SOPs, including FIFO/FEFO, damage control, and disposal processes.

  • Assist in stock reconciliation exercises, cycle counts, and variance investigations.

  • Coordinate inbound and outbound shipments with logistics partners and freight forwarders.

  • Ensure warehouse activities comply with safety, security, and quality standards.

Inventory & Demand Planning

  • Assist in preparing warehouse demand planning reports based on sales forecasts, consumption trends, and seasonal factors.

  • Monitor stock coverage and highlight replenishment needs to supervisors or planners.

  • Track inventory levels across systems (WMS, Oracle, CMS) and support data accuracy.

  • Provide analysis on forecast vs actual consumption, slow-moving SKUs, and stockholding costs.

  • Contribute to initiatives to reduce stockouts, overstocks, and improve warehouse utilization.

Cross-Functional Support

  • Work closely with supply chain, finance, and commercial teams to support order fulfillment and demand requirements.

  • Liaise with service providers (3PLs, freight forwarders, airlines) to ensure timely delivery and customs clearance.

  • Support reporting requirements for internal management, auditors, and customs authorities.

Requirements

  • Diploma/Degree in Supply Chain, Logistics, Business, or related field.

  • 3–5 years of experience in customs operations, bonded/non-bonded warehouse management, or demand planning.

  • Knowledge of Royal Malaysian Customs procedures, bonded operations, and import/export regulations.

  • Hands-on experience with Warehouse Management Systems (WMS) and ERP systems (Oracle/SAP).

  • Proficiency in Microsoft Excel and basic data analysis.

  • Strong attention to detail, with the ability to meet deadlines and maintain compliance.

  • Good communication skills to coordinate with internal and external stakeholders.

Preferred Skills & Competencies

  • Customs certification (e.g., JKDM forwarding license, MITI permit handling) is an advantage.

  • Familiarity with duty-free or FMCG industries.

  • Analytical mindset with problem-solving skills.

  • Ability to work independently with minimal supervision.


We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.


Job Requirements


Company Benefits

Comprehensive Benefits Package

The company offers various perks such as travel discounts, which include reduced rates for flights and access to e-coupon schemes.

Career Development Opportunities

The company invests in its employees through training programs, workshops, and skill development initiatives.

Dynamic Work Environment

The company is known for its innovative culture and encourages employees to bring creative ideas to the table.


Additional Info

Experience Level

0 - 10 Years of Experience


Company Profile

AirAsia X-logo-image

AirAsia X

Now, that dream has sparked half a billion more dreams and will continue to do so through new experiences from Asean fast food and food deliveries to a network of gateways and getaways. Source: https://www.capitala.com/mission_vision.html