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Senior Manager, Quality Assurance

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This job is a Senior Manager in Quality Assurance, where you’ll lead food safety standards and ensure quality in restaurants. You might like this job because you get to mentor a team and create a safe dining experience for customers.

Undisclosed

Kuala Lumpur

Job Description



Job Description

Key Responsibilities

  • System Leadership: Develop, manage, and audit the entire Quality Management System (QMS) and Food Safety System (e.g., HACCP, ISO 22000).

  • Compliance: Ensure 100% adherence to local F&B regulations (Malaysia) and maintain all necessary certifications (Halal, etc.).

  • Operational Quality: Oversee and control product quality from ingredient sourcing to the final point of sale in restaurants/retail.

  • Team & Culture: Lead and mentor the QA team and drive a strong food safety culture across all departments.

  • Risk Management: Investigate quality issues, manage customer complaints, and lead product recall/crisis procedures when necessary.

  • Supplier Approval: Vet and approve all suppliers to guarantee they meet Santan's high-quality standards.

Requirements

  • Experience: Minimum 8 years of experience in QA/Food Safety, with at least 3 years in a management/senior leadership role within the F&B manufacturing or QSR industry.

  • Education: Bachelor's Degree in Food Science, Food Technology, or a related field.

  • Expertise: Deep knowledge and certification in HACCP, GMP, and Food Safety Standards (e.g., ISO 22000).

  • Skills: Strong leadership, auditing, problem-solving, and communication skills.


We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.


Job Requirements


Company Benefits

Comprehensive Benefits Package

The company offers various perks such as travel discounts, which include reduced rates for flights and access to e-coupon schemes.

Career Development Opportunities

The company invests in its employees through training programs, workshops, and skill development initiatives.

Dynamic Work Environment

The company is known for its innovative culture and encourages employees to bring creative ideas to the table.


Additional Info

Company Activity

Last active - few hours ago

Job Specialisation


Company Profile

AirAsia X-logo-image

AirAsia X

Now, that dream has sparked half a billion more dreams and will continue to do so through new experiences from Asean fast food and food deliveries to a network of gateways and getaways. Source: https://www.capitala.com/mission_vision.html