Job Description

Job Description

What we do, and why we do it

The banking system is evolving to give consumers the transparency, control and financial wellbeing they deserve. In a world where technology can change how we live for the better, there is no reason to be burdened by legacy systems, bureaucracy and mediocrity. It’s time for a change, and you can be part of this revolution!

BigPay is everything you wish your bank was: fair, transparent, frictionless. We went back to the drawing board to explore how new technologies could bring power back to you. Our goal is to solve real-world money problems for millions of people by empowering them and providing a simple interface for users to send, receive and track their money 

Life at BigPay 

We’re fast, curious and ambitious. We are on a fearless adventure to change financial services for consumers, and we value ownership, initiative and leadership from everyone in the company. We’re going out of our way to recruit the most intelligent, creative and talented people in the world. We want innovators, and that means maintaining an environment where they can flourish. Our only boss is the consumer. BigPay values highly collaborative, hard-working people, who can deconstruct problems on the fly and take the team with them, while being inventive, iterative and agile. We never want to reach a stage where we are not challenged on a daily basis – because it means we’re not going fast enough.

We are hiring
We are looking for a motivated System Engineer Intern to join BigPay’s Sysadmin team. This team is responsible for managing and supporting the technology that end-users interact with daily, including hardware, software, and related services. As an intern, you will gain hands-on experience in IT operations, user support, system administration, and project work, while being guided by experienced team members.

This internship is designed to provide exposure to real-world IT environments, allowing you to take ownership of meaningful projects, build technical expertise, and develop transferable skills for your career.
 

About the job
1. Learn and assist in managing end-user computing environments, including hardware, software, and access management.

2. Support day-to-day IT operations such as:

• Laptop and user provisioning.

• Password resets, privilege changes, and user access requests.

• Monitoring and managing the Sysadmin Service Request queue via Jira.

3. Shadow senior engineers to gain hands-on experience in incident handling and troubleshooting.

4. Participate in onboarding and offboarding activities (user provisioning and exit access revocation).

5. Assist with BAU (Business-as-Usual) activities and technical support tasks.

6. Exposure to the fast-paced fintech environment

Opportunity to contribute to meaningful projects and make your mark

To be successful

• Currently pursuing a degree/diploma in Computer Science, Information Technology, or a related field.

• Basic understanding of IT systems, hardware/software troubleshooting, and user support.

• Eagerness to learn new technologies and processes in a fast-paced environment.

• Good problem-solving, communication, and teamwork skills.

• Passion for technology, with strong attention to detail and a proactive attitude.

Why BigPay?

• Join a fearless adventure, where your opinion and input is highly contributional.

• Work in a fast-paced, growing company where you will be empowered to succeed.

• An environment where you can challenge and be challenged.

• You will be surrounded by a multidisciplinary group of experts.

Job Requirements