Assistant Manager, Cards

Alliance Bank Malaysia Berhad

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This job is an Assistant Manager in the Cards department. You might like this job because you'll lead sales efforts, support your team, and ensure great customer service, all while following best practices and compliance guidelines.

Undisclosed

MY, 11900, Kuala Lumpur

Full-Time

few hours ago

Job Description

KEY RESPONSIBILITIES

Constantly identify new sales strategies and approach to increase individual and team achievements
Participate, plan and support sales activities.
To ensure applications forms is duly completed prior to submission.
To ensure all relevant income documents is obtained from customer to adequately support the application
To practice best sales practice and deliver excellent customer service
To ensure all customers enquiry and complaints are handled promptly and efficiently.
Unresolved complaints are to be escalated immediately to his/ her supervisor
To ensure no misrepresentation of product features, pricing, promotions and processes
To conduct day to day responsibilities with full knowledge and perform the task within the guidelines of AML

Sales Compliance Guidelines
Contribute to Brand Awareness and Service Quality

Job Requirements

Company Benefits

Career Development and Growth:

Comprehensive training and development programs.

Competitive Compensation and Benefits

Performance-based bonuses and incentives. Health and medical insurance coverage for employees and their dependents.

Inclusive and Diverse Workplace

Commitment to diversity and inclusion.

Additional Info

Company Activity

Last active - few minutes ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

HR Operations (Payroll, Admin, Office Management), Management Trainee, Merchandising / Buyer

Company Profile

Alliance Bank Malaysia Berhad

We believe that banking should be more than just a transactional experience. Beyond just a bank, we strive to be a true partner that supports our customers through every stage of their financial journey. We offer a wide range of solutions for any of life’s events, and aspire to be the bank for the entire lifetime of our customers. We want our customers to recognise that we are committed to providing personalised,...