Job Description

Job Purpose

1. Representing the Bank in promoting the Personal Loan, Credit Cards, Balance Transfer Fast Cash (BTFC) products and others cross selling products (if any).
2. To ensure personal monthly sales target is achieved

Key Responsiblities

1. Constantly identify new sales strategies and approach to increase individual and team achievements
2. Participate, plan and support sales activities.
3. To ensure applications forms is duly completed prior to submission.
4. To ensure all relevant income documents is obtained from customer to adequately support the application
5. To practice best sales practice and deliver excellent customer service
6. To ensure all customers enquiry and complaints are handled promptly and efficiently.

• Unresolved complaints are to be escalated immediately to his/ her supervisor

7. To ensure no misrepresentation of product features, pricing, promotions and processes
8. To conduct day to day responsibilities with full knowledge and perform the task within the guidelines of
   • AML
   • Sales Compliance Guidelines
9. Contribute to Brand Awareness and Service Quality
10. Brand Ambassador of the Bank

Job Requirements