AI-generated summary
This job is for an Assistant Manager in Personal Loans. You might like this job because you’ll help customers find the right loans, promote additional products, and ensure excellent service while developing fresh sales strategies in a dynamic environment.
Undisclosed
MY, 56000, Kuala Lumpur
Full-Time
few days ago
Job Responsibilities: • Promoting Personal Loan product to New To Bank and Existing To Bank customers Job Requirements:
• Actively cross sell on credit life insurance & credit card
• Constantly identify new sales strategies and approach to increase individual and achievements• Participate , plan and support sales activities
• Ensure all relevant income documents is obtained from customer to adequately support the application
• Practice best sales practice and deliver excellent customer service
• Ensure all customers enquiry and complaints are handled promptly and efficiently
• Unresolved complaints are to be escalated immediately to his/her superior
• Ensure no misrepresentation of product feature, pricing, promotions and processes.
• Experienced in sales and customer service environment with strong customer care culture
• Minimum SPM qualification with 5 passes inclusive of Bahasa Malaysia• Preferably 1 year of banking experience.
Comprehensive training and development programs.
Performance-based bonuses and incentives. Health and medical insurance coverage for employees and their dependents.
Commitment to diversity and inclusion.
Last active - few hours ago
0 - 10 Years of Experience