Customer Relationship Manager

Alliance Bank Malaysia Berhad

AI-generated summary

beta

This job is all about building strong relationships with important banking clients. You might like this job because you get to solve their problems, recommend tailored financial solutions, and ensure they have a top-notch service experience every time!

Undisclosed

MY, 89350, Kuala Lumpur

Full-Time

1 week ago

Job Description

Primarily responsible to manage the relationship of a portfolio of Privilege Banking (PB) customers in their daily transaction and service request. Resolve PB customers’ issues and advise them accordingly to ensure that the customer service level at branch is upheld at all times.

Perform sales and service related activities for customers i.e. CASA account opening, Fixed Deposit placements/renewals/withdrawals and purchased of investment and insurance products. Through servicing customers, it identifies customer needs to recommend appropriate product solutions and refer quality sales opportunities to respective businesses.

Drive referrals of product ie. AOA, PL and Mortgage in accordance to needs of client

Job Requirements

Company Benefits

Career Development and Growth:

Comprehensive training and development programs.

Competitive Compensation and Benefits

Performance-based bonuses and incentives. Health and medical insurance coverage for employees and their dependents.

Inclusive and Diverse Workplace

Commitment to diversity and inclusion.

Additional Info

Company Activity

Last active - few days ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Customer Service, IT Product Management, Key Account / Relationship Management

Company Profile

Alliance Bank Malaysia Berhad

We believe that banking should be more than just a transactional experience. Beyond just a bank, we strive to be a true partner that supports our customers through every stage of their financial journey. We offer a wide range of solutions for any of life’s events, and aspire to be the bank for the entire lifetime of our customers. We want our customers to recognise that we are committed to providing personalised,...