Job Description

              a) Legal Function

1. Management and prompt commencement of legal action for delinquent account as per the legal strategy and turnaround time established.
2. Monitoring compliance of lawyers and valuers on service level agreement, turnaround time and service quality.
3. Ensure timely issuance of instruction to discontinue/ withholding legal action to lawyers

b) Support Functions

1. Ensure adherence to scale fees established, where applicable
2. Ensure timely payment of Court , Land Office and Official Assignees fees/deposit
3. Ensure bills processing TAT are met and improving
4. Ensure zero “duplicity” of  outward charges/ bills payment
5. Ensure system maintenance forms are correctly raised in respect to each legal situation attended
6. Ensure all proceeds placed in SCMO are promptly and accurately reversed out
7. Ensure Imperfect Documents under Collections care are followed through to perfection
8. Prepare relevant MIS in relation to work assigned

      c) Generic Functions

1. Ensure borrowers’ complaints are placed on priority for closure
2. Delivery of any assignment(s) assigned from time to time

    d) Audit & Compliance

1. Ensure speedy closure of audit actionables, within given deadline
2. Ensure agreed corrective measures are acted on and followed thru 
3. Engage in Collections Process and Practice’ review by providing feedback and recommendation with the view to close operational gaps and minimize operational grey areas, if any
4. Contribute to the Collections Manual, by actively participating in the updating of the same

     e) OTHER DUTIES

     Adhoc reporting and other duties assigned by the Management from time to time.

     f) External contacts;-

• Panel Solicitors
• Panel Valuers
• Land Office Staff
• Court Staff
• System Administrators

       Purpose of Contact

       1. Conferring on legal action taken or to be taken

       2. Conferring on valuation matters

       3. To build rapport and exchange of legal knowledge on the latest development in Banking Laws

       4. System matters

Job Requirements