AI-generated summary
- Process daily branch transactions, manage cash, balance records, resolve customer queries, and execute end-of-day controls.
- Join a bank driven by service quality, compliance and branch growth.
- Cover Relief SOM & Chief Cashier roles; shape KPIs!
Undisclosed
MY, 48000, Kuala Lumpur
Job Description
Processing and handling day-to-day branch transactions while ensuring service quality standards are met in line with the Bank's strategic objectives.
Responsible as Relief SOM roles in the absence of the Relief SOM.
Performing Chief Cashier responsibilities, including managing the branch's cash holdings, balancing activities, SST cash loading, and cash-related operations. Handling customer enquiries and complaints and providing first-line resolution and support.
Supporting the SOM in driving branch business growth, monitoring asset quality, and maintaining service delivery standards.
Sharing responsibility for the branch's KPI achievement, sales performance, and business growth targets.
Responding to operational and compliance-related enquiries from CRR, AML, Group Compliance (GC), and other stakeholders.
Assisting the SOM in remediation exercises, compliance reviews, and other ad hoc assignments.
Reviewing end-of-day vouchers, reports, and other operational controls as assigned by the SOM.
Supporting branch governance, operational risk management, and compliance with internal policies, procedures, and regulatory requirements.
Job Requirements
Company Benefits
Career Development and Growth:
Comprehensive training and development programs.
Competitive Compensation and Benefits
Performance-based bonuses and incentives. Health and medical insurance coverage for employees and their dependents.
Inclusive and Diverse Workplace
Commitment to diversity and inclusion.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
