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Service & Operations Executive - Laksamana

Alliance Bank Malaysia Berhad
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This job is for a Service & Operations Executive at Laksamana. You might like this job because you will handle daily transactions, cash management, and support branch business growth.

Undisclosed

MY, 93200, Kuala Lumpur

Full-Time

Job Description

  • Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives.
  • Responsible as relief in absent of Service & Operations Manager (SOM).
  • Responsible as Chief Cashier/Relief Chief Cashier in the branch to manage daily branch’s cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.
  • Responsible for handling and supporting first line resolution of enquires and complaints.
  • Support the Service & Operations Manager (SOM) in driving branch business growth, monitoring asset quality and maintaining service delivery standards.

Job Requirements

Company Benefits

Career Development and Growth:

Comprehensive training and development programs.

Competitive Compensation and Benefits

Performance-based bonuses and incentives. Health and medical insurance coverage for employees and their dependents.

Inclusive and Diverse Workplace

Commitment to diversity and inclusion.

Additional Info

Company Activity

Last active - few hours ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Customer Service, HR Operations (Payroll, Admin, Office Management), System & IT Helpdesk / Database Administrator

Company Profile

Alliance Bank Malaysia Berhad -logo-image

Alliance Bank Malaysia Berhad

We believe that banking should be more than just a transactional experience. Beyond just a bank, we strive to be a true partner that supports our customers through every stage of their financial journey. We offer a wide range of solutions for any of life’s events, and aspire to be the bank for the entire lifetime of our customers.

  • We want our customers to recognise that we are committed to providing personalised, high-quality service that exceeds their expectations
  • We want people (customers and employees) to recognise that we will always put their interests first
  • We want our customers to see us as a trusted partner they can turn to in times of need
  • We want a bond that is not just transactional but emotional

Source: alliancebank.com.my