Quality Systems and MOC Manager

Allnex Asia Gbs Sdn. Bhd.

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This job is about being a leader in quality management, improving processes, and supporting teams. You might like this job because it involves working with different departments, solving problems, and ensuring high standards are met across the board!

Undisclosed

Riga, LV +2 more…, Kuala Lumpur

Full-Time

few hours ago

Job Description

Lead the Management of Change process by owning the software and provider relationship, continuously improving all MOC processes, training users, managing licenses, and serving as the primary helpdesk for system support.

Own the customer complaint handling process, ensuring continuous improvement, effective system usage, user support, and training across Customer Service, Supply Chain, Manufacturing, and Quality.

Own the internal quality incident handling process, driving continuous improvement, supporting system usage, and providing training for QC, Manufacturing, and Technical teams.

Support sites and the business by preparing monthly global quality reports, maintaining PowerBI dashboards and the Global Quality Website, managing the quality training library, and issuing monthly internal quality incident and shelf‑life reports.

Lead the Supplier Quality Management program by managing and improving the supplier qualification process and overseeing annual supplier evaluations, including data collection, performance analysis, action planning, and follow‑up with procurement and quality teams.

Own the supplier complaint handling process by driving continuous improvement, supporting system usage, training users, managing major supplier quality incidents, overseeing supplier performance and audits, aligning with procurement, and issuing monthly vendor‑complaint and raw‑material shelf‑life reports.

Job Requirements

Company Benefits

Comprehensive Health Insurance

Covers a wide range of medical, dental, and vision expenses to keep you and your family healthy.

Paid Time Off

Enjoy vacation days, personal leave, and holidays to relax and recharge without losing income.

Retirement Savings Plan

Helps you plan for your future with company-matched contributions to your retirement fund.

Additional Info

Company Activity

Last active - few hours ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Manufacturing Maintenance

Manufacturing Quality Assurance

Procurement / Material Management

Company Profile

Allnex Asia Gbs Sdn. Bhd.

Allnex Asia GBS Sdn. Bhd. is a Global Business Services (GBS) center located in Petaling Jaya, Malaysia, providing international support across all time zones to various functions at Allnex, optimizing the delivery of cost-effective, flexible, and reliable services to internal customers. Source: https://careers.allnex.com/content/Global-Business-Services/