Job Description

 Job Summary
We seeking an experienced Warehouse Operations Manager to drive strategic planning, business growth, and process optimization across multi-warehouse, multi-country operations. The role involves high-value client acquisition, cross-department collaboration, senior-level decision-making, and risk management. Requires over 8 years in administration or logistics, fluency in Mandarin, English, and Malay, and proven success managing 100,000+ sqm warehouse space with direct resources from top-tier Chinese e-commerce platforms. 

Job Responsibilities:

• Lead overall strategic planning and business development for warehouse operations, and assist the marketing and sales teams in designing customized solutions and recruiting new clients.  
• Oversee and optimize end-to-end warehouse processes, ensuring that the team operates in strict compliance with established workflows.  
• Take charge of new client acquisition, with a focus on developing high-value clientele.  
• Integrate cross-departmental resources, such as coordinating with the IT department to upgrade system architecture, and collaborating with the sales team to formulate service pricing strategies.  
• Participate in senior-level decision-making and risk management: conduct research and review million-level capital expenditures (e.g., procurement costs for automated sorting lines), coordinate across departments to address major compliance risks (e.g., customs audits, labor class actions), and make staffing decisions for internal teams and foreign worker teams based on real-time business needs.  
• Analyze policy trends and proactively adjust key business strategies in advance. 

Job Requirements

Job Requirements:  

• Education: Bachelor’s degree or above (Majors in Administration, Business English, or Logistics are preferred).  
• Language & Management Skills: Proficient in Mandarin, English, and Malay, with multi-warehouse/multi-country matrix management experience, and proven track record in managing warehouse space exceeding 100,000 sqm. 
• Experience: Minimum of 8 years in administration or logistics, with direct client resources from top-tier Chinese e-commerce platforms.
• Expertise: Skilled in supply chain financial tools and real-time consulting. 

Notice:

• This role follows a 4-day work week on a rotating shift basis, with working hours from 8:30 a.m. to 8:30 p.m., including a one-hour break.
• Successful candidates will undergo a three-day trials. Upon passing, you are required to commence employment within one month, under a one-year agreement（renewable agreement) 
• Proficiency in Chinese is a mandatory requirement for this position.

Skills