Job Description

We are looking for a driven and commercially-minded eCommerce Executive to accelerate our online growth across key marketplaces and direct-to-consumer channels. This role is ideal for someone who thrives in a fast-paced FMCG environment, understands digital buying behaviour, and is passionate about delivering strong sales performance across multiple platforms.

You will play a key role in managing our end-to-end eCommerce operations while identifying opportunities to grow market share, improve customer experience, and maximise revenue across both local and regional platforms.

Key Responsibilities

• Own and manage day-to-day operations across eCommerce platforms including Shopify, Shopee, Lazada, Zalora, Amazon, and other emerging channels 
• Execute and optimise eCommerce strategies aligned with FMCG market trends, seasonal demand, and consumer behaviour 
• Monitor sales performance and utilise data analytics to identify growth opportunities, pricing strategies, and promotional effectiveness 
• Generate insights on customer shopping patterns to support product assortment planning and identify gaps in the portfolio 
• Build and maintain strong relationships with marketplace Key Account Managers and eCommerce partners to unlock commercial opportunities 
• Collaborate with the performance marketing team to plan and execute campaigns (e.g. paid search, platform campaigns, mega sale events) 
• Track and report key metrics including weekly/monthly sales, campaign performance, sell-through rates, and promotional ROI 
• Ensure seamless execution of campaigns, working closely with cross-functional teams such as supply chain, marketing, and customer service 
• Manage inventory planning and coordination with distribution teams to ensure optimal stock levels and timely fulfilment 
• Continuously improve eCommerce processes to enhance operational efficiency and customer experience

Job Requirements

Requirements: 

• Bachelor’s Degree or Diploma in Marketing, Business, Analytics, Advertising/Media, Engineering, or related fields 
• 1–3 years of experience in eCommerce, preferably within FMCG or food industry 
• Strong analytical mindset with the ability to interpret sales data, customer insights, and performance metrics 
• Excellent communication skills (written and verbal) with the ability to influence stakeholders 
• Highly adaptable, proactive, and solutions-driven in a dynamic, fast-paced environment 
• Strong organisational skills with the ability to manage multiple campaigns and deadlines simultaneously 
• Detail-oriented with a hands-on, “can-do” attitude 
• Proven ability to work cross-functionally and build relationships with internal and external stakeholders 
• Entrepreneurial mindset with a passion for growing digital business channels
  
  
  
   

Why Join Us?

• Be part of a growing FMCG food brand with strong ambitions in digital commerce 
• Exposure to multi-channel eCommerce across Malaysia and regional markets 
• Opportunity to drive impactful campaigns and directly influence revenue growth 
• Collaborative and fast-moving environment that values initiative and innovation

Skills