Job Description

What You'll Be Doing as a Customer Service Intern:

• Be the Friendly First Point of Contact: You’ll be the one greeting customers via phone, email, or chat—making sure their first impression is a great one.
   
• Solve Real Problems in Real Time: Help customers with their questions, concerns, or feedback—turning stressful situations into positive experiences.
   
• Build People Skills That Stick: You'll develop communication and empathy superpowers by working directly with a variety of people every day.
   
• Work with a Fun, Supportive Team: Join a collaborative team that values your voice and is here to mentor you every step of the way.
   
• Turn Feedback Into Impact: Help collect and analyze customer feedback to suggest improvements—yes, your ideas can help shape how we do things!
   
• Grow With Us: You won’t just be answering calls—you’ll gain real exposure to the customer journey and learn how customer service fuels business success.
   
• Add Positivity to Every Interaction: Whether it’s solving an issue or giving someone a simple update, you’ll spread good vibes with every customer touchpoint.
  

Job Requirements

✅ What We’re Looking For (Job Requirements):

• 🎓 Student Status: Currently pursuing a diploma or degree in any field—Business, Communications, Psychology, Hospitality, or anything people-focused is a plus!
   
• 🗣️ Strong Communicator: You enjoy talking to people, can explain things clearly, and know how to stay calm and positive—even under pressure.
   
• 📱 Digitally Savvy: Comfortable using email, chat, and social media. Bonus points if you've dabbled in tools like Google Workspace
   
• 💡 Fast Learner & Problem Solver: You’re curious, eager to learn, and can think on your feet when things get tricky.
   
• 🧠 Team Player with a Positive Vibe: You love being part of a team, sharing ideas, and supporting others—and you bring good energy to the table.
   
• 🔍 Detail-Oriented: You catch the little things, from typos to tone, and know they matter in customer conversations.
   
• ⏱️ Reliable & Responsible: You’re committed to showing up, doing your best, and treating this internship like the launchpad it is.
   
• 🚀 Eager to Grow: You see this internship as a stepping stone to a bigger future in customer experience, marketing, business, or beyond.
   

Skills