Job Description

Job Purpose

The Sales Manager is responsible for driving revenue growth by leading a high-performing sales team, developing strategic market plans, and maintaining senior-level relationships with key accounts. This role ensures operational excellence through effective performance management, budget control, and adherence to clinical and industry regulations.

Key Responsibilities

Team Leadership: Recruit, train, and manage sales representatives; set clear goals and empower the team to achieve targets effectively.

Performance Management: Monitor sales data, provide consistent feedback, and coach team members to improve results.

Key Account Management: Build and maintain strong, long-term relationships with high-value customers and stakeholders.

Strategic Market Analysis: Conduct market research, identify industry trends, and analyze competitor activities to adjust strategies.

Sales Forecasting: Project accurate sales volumes to support organizational business planning and inventory needs.

Budget & Resource Management: Control department expenses and optimize resources within the allocated budget.

Product & Clinical Expertise: Ensure the team has a deep understanding of product benefits and maintains knowledge of SOPs for surgical procedures.

Compliance: Ensure all sales activities adhere to company policies, industry regulations, and ethical standards.

Job Requirements

Qualifications & Experience

Education: Minimum Diploma or Degree in Medical, Service, Business, or a related field.

Experience: At least 5 years of proven working experience in Sales & Marketing.

Industry Knowledge: Deep understanding of the medical/surgical field, including product lifecycle management and cross-functional collaboration.

Technical Knowledge: Familiarity with logistics, stock management, and surgical procedure SOPs.

Skills & Competencies

Language Skills: Proficiency in English and Bahasa Malaysia. Ability to speak Mandarin or other local dialects is a significant advantage.

Technical Skills: Advanced computer literacy, specifically in Microsoft Excel and PowerPoint for data analysis and presentations.

Communication: High standard of written and verbal communication; ability to liaise effectively with internal and external professionals.

Analytical Ability: Strong skills in market analysis and strategic planning.
Personality Traits

Leadership: Ability to guide, motivate, and set clear directions for a team.

Resilience: Strong mental fortitude to bounce back from setbacks and maintain a positive attitude during challenges.

Adaptability: Flexible and open to changing market trends; able to pivot strategies quickly.

Skills