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MY-Expert

Apple
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AI-generated summary

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This job is for Apple enthusiasts who love helping customers discover and engage with Apple products. You might like this job because you get to inspire others, work in a unique retail environment, and enjoy various employee benefits.

Undisclosed

Malaysia, Kuala Lumpur

Full-Time

Job Description

Summary

Posted:
Role Number:200450004
Are you passionate about sharing your knowledge of Apple products? We’re looking for people who get great satisfaction from helping people develop lifelong relationships with Apple every day. The Apple Store is a retail environment like no other — uniquely focused on delivering amazing customer experiences. As an Expert, whether you work full-time or part-time, you introduce people to the exciting world of Apple, having meaningful interactions, offering customised solutions and turning curious visitors into loyal customers. With a deep understanding of Apple products and services, you spend time mentoring team members and serving as a role model for your team. You work with others to foster a culture where everyone belongs and is inspired to do their best work. Both full-time and part-time jobs are available.

Description

You’re a leader in sales, product knowledge and solutions, and highly influential in how you engage with customers. But you also know how to turn mild customer curiosity into intense interest — and ownership. As new products and initiatives emerge, you’re the first to learn, share and inspire your team members through approachability and action. You always meet, and at times exceed, your established performance goals. You’re proud to represent Apple, and you exemplify that in all your interactions with customers. Discover even more benefits of doing what you love. Apple’s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. Note: Apple benefits programmes vary by country and are subject to eligibility requirements.

Minimum Qualifications

Key Qualifications

Preferred Qualifications

  • Demonstrated proficiency in technology, particularly Apple products, and the ability to quickly learn about new products.
  • Proven experience in sales and technology solutions, as well as in developing customer loyalty.
  • Ability to consistently deliver great customer experiences — no matter what the situation.
  • Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.
  • Demonstrate Apple’s values of inclusion and diversity in daily activities.
  • You’re passionate about Apple, and you inspire and educate others about all that Apple has to offer.
  • You can set the standard for Apple’s unique style of service through words and action.
  • You have strong people skills — you’re approachable, a good listener and empathetic.
  • You can serve as an engaging role model to Specialists.
  • You’re fluent in the local language.
  • You’ll need to be flexible with your schedule. Your work hours will be based on business needs.

Education & Experience

Additional Requirements

Job Requirements

Company Benefits

Feel good in body and mind

Employees have the option to access medical professionals from almost anywhere and get free confidential counseling — virtual or in person.

Feel good financially

Every employee here has the opportunity to become an Apple shareholder, all are eligible for stock grants and purchase discounts!

Feel good when you grow

Plan on developing both professionally and personally through Apple classes, seminars, and beyond-the-classroom tools.

Additional Info

Company Activity

Last active - few hours ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Events Management, Others, Software Development & QA / Testing

Company Profile

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Apple

This is where individual imaginations gather together, committing to the values that lead to great work. Here, you’ll do more than join something — you’ll add something.

We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own.  

Apple is an equal opportunity employer that is committed to inclusion and diversity.

Source: apple.com