Job Description

Job Summary

Love animals and want hands-on clinic experience? Consider working with us at Ark Veterinary Centre where we provide practical, compassionate care for pets and support local pet owners every day.

This Veterinary Assistant role is a builder position: you will help create reliable care routines and smoother clinic operations by supporting veterinarians, nursing hospitalised animals, preparing and sterilising instruments, dispensing medications, and handling pre- and postoperative care. You will also process lab samples, manage inventory, and assist at reception so the clinic runs predictably and safely.

Your Growth & Impact

• Build practical clinical skills by assisting vets in consultations, minor procedures, and nursing tasks to deepen your hands-on experience.
• Sharpen surgical and laboratory practice by preparing sterile instruments, processing samples, and supporting pre- and postoperative care with clear checklists.
• Expand your client communication and reception abilities by handling enquiries, paperwork, and gentle education for pet owners to improve service quality.
• Access structured on-the-job training, uniform support, and a pathway to greater responsibility as you master inventory control, medication dispensing, and daily clinic hygiene.

Job Requirements

Responsibilities

Clinical support

• Assist veterinarians during consultations and minor procedures by preparing patients, recording vitals, and handing instruments as directed.
• Nurse hospitalised animals by administering medications and fluids, observing recovery, and keeping accurate progress notes.
• Support preoperative and postoperative routines by preparing sterile trays, monitoring anaesthesia under vet supervision, and following recovery checklists.

Laboratory, medications & sterilisation

• Prepare and sterilise instruments, maintain sterilisation logs, and ensure disposables are stocked and tracked.
• Collect, label and process routine lab samples; record and deliver results for veterinarian review.
• Dispense medications following vet instructions and maintain precise medication and inventory records.

Reception & clinic operations

• Handle front desk tasks including appointment bookings, enquiries, payments and basic client education with clear, caring communication.
• Manage stock levels, place reorder requests, and help keep clinic supplies cost-effective and organised.
• Maintain clinic hygiene and safe animal handling practices, including dog handling and restraint, to keep the clinic predictable and safe.
• Follow clinic checklists and training to support smooth daily operations and reliable patient care.

Requirements

Qualifications & Experience

• Minimum education: Higher Secondary/STPM/'A' Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma.
• Preferably at least 1 year of clinic experience; entry level candidates with a positive attitude will be considered.
• Immediate availability preferred.
• Two positions available.

Hard Skills & Knowledge

• Fluent in English; fluency in Mandarin, Hokkien or Bahasa Malaysia is an advantage.
• Computer literate with basic familiarity with clinic software and digital record keeping.
• Practical skills in sample handling, instrument sterilisation, medication dispensing and stock control.
• Comfortable and competent in safe handling and restraint of dogs and other common clinic patients.

Soft Skills & Qualities

• Genuine care for animals is essential and shown in your handling and attitude.
• Strong client care and communication skills, with a calm approach under pressure.
• Punctual, hardworking and open to learning through on-the-job training.
• Reliable team player who follows procedures and seeks steady skill growth within the clinic.

Compensation & Benefits

• Salary commensurate with ability, experience and performance.
• Additional benefits include attendance bonus, petrol allowance, overtime pay, yearly bonus, annual leave, medical insurance and continuing education.
• Training and uniform will be provided, with structured on-the-job learning and a pathway to greater responsibility.

Skills