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This job is all about helping customers! You might like this job because you’ll solve problems, enhance customer experiences, collaborate with teams, and offer top-notch service both online and in-store. It's perfect for those who enjoy people!
Job Description
- 提供卓越的线上和线下客户服务，回答询问，解决问题，提供售后服务，保持良好的客户关系
- 高效且专业地处理客户投诉或问题
- 积极跟进客户问题，并在同事休假时有效处理交接
- 与相关部门保持良好的沟通与合作
- 负责定期从客户管理和用户体验角度提出改进和优化建议
- 完成每月的KPI指标
- 接待门市客户
- 协助执行公司活动
Job Requirements
- 应聘者必须持有SPM/文凭/学位
- 所需语言：马来西亚语、英语和普通话
- 鼓励应届毕业生申请
- 细致、注重细节，具有良好的人际交往能力和令人愉悦的个性。
- 精通Microsoft Office
- 具备与各阶层人士互动的沟通技巧。
- 每周工作5天
- 轮班制，包括周末和公共假期工作（上午9点至下午6点）
- 可以接受加班、周末和公共假期工作
Skills
Microsoft Excel
Microsoft Office
Company Benefits
Financial Benefits
Performance Bonus , Allowance , Employee Discount on company products / service .
Paid Time Leave
Sick Leave , Maternity Leave, Compassionate Leave , Parental Leave.
Company Trip / Team Building
Company Trip / Team Building / Business Trip
Team Gathering
Team Lunch / Dinner , Celebrations during festive season , Birthday month treat
Caring Retirement
EPF / SOCSO / PCB
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
1 - 3 Years of Experience
Career Level
Junior Executive
Job Specialisation
Company Profile
Aro Spring Sdn Bhd
Aro Spring is also the first company founded overseas by Master Yu Young . Aro Spring is a Taiwanese company that currently operates two brands: Aro Spring (Yu Yang Zhen Pin) and DODO Lucky (Hao Shi Duo Duo) . Aro Spring's main operations include social media platform management, e-commerce platform operation, physical stores, and large and small offline events.
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