Job Description

The Sales Executive/Engineer serves as the primary technical point of contact for customers, combining engineering knowledge with commercial acumen to drive sales of Array Metal's cable support system products — including cable trays, cable ladders, cable cleats, and perforated panels. The role involves preparing accurate technical quotations, responding to engineering enquiries, and supporting M&E consultants and EPC contractors throughout the project lifecycle. 

Key Responsibilities

• Prepare and issue detailed technical quotations based on customer specifications, project drawings, and bill of quantities (BQ)
• Respond to engineering queries from customers regarding product selection, load ratings, material specifications, and installation requirements
• Review project drawings and specifications to recommend suitable cable support system solutions
• Liaise with the internal engineering and production teams to ensure quoted solutions are technically feasible and deliverable
• Coordinate with the production team on order status and advise customers on lead times and delivery scheduling
• Track and manage all open orders to ensure on-time fulfilment and customer satisfaction
• Support vendor prequalification submissions and technical documentation for project tenders
• Maintain and develop relationships with M&E consultants, EPC contractors, and distributors
• Assist in the preparation of technical submittals, material approval requests (MAR), and product datasheets when required

Job Requirements

• Diploma or Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Civil Engineering, or a related technical field
• Fresh graduates with strong technical aptitude are encouraged to apply
• Able to read and interpret engineering drawings and project specifications
• Proficient in Microsoft Office Suite (Word, Excel); experience with ERP or CRM systems is a plus
• Good command of English and Bahasa Malaysia, Mandarin
• Strong analytical and problem-solving skills with attention to detail
• Self-motivated, customer-oriented, and able to manage multiple projects simultaneously
• Familiarity with cable management systems, M&E works, or structural products is an advantage

Skills