Job Description
Location: Petaling Jaya
Employment Type: Full-Time
About the Role
Asaya Damansara is looking for a Sales & Revenue Manager / Executive to drive room revenue and optimise our sales channels, with a strong focus on OTA management, pricing and revenue performance.
The ideal candidate will have experience in the hotel / hospitality industry and be comfortable working with OTAs such as Agoda, Booking.com, Traveloka and Expedia. You will work closely with OTA partners and the marketing team to improve visibility, optimise room rates and maximise revenue opportunities.
Key Responsibilities
- OTA & Channel Management
- Manage and maintain hotel listings across OTAs such as Agoda, Booking.com, Traveloka, Expedia and other relevant platforms.
- Maintain accurate room rates, availability, promotions and inventory across all channels.
- Build and maintain good working relationships with OTA account / market managers.
- Identify and participate in suitable OTA promotions, seasonal campaigns and flash deals to increase bookings and revenue.
- Monitor OTA performance and identify opportunities to improve room visibility and conversion
2. Revenue & Pricing Management
- Monitor room rates, occupancy, booking pace and market demand on a regular basis.
- Adjust room rates and inventory based on demand, competitor pricing, seasonality and local events.
- Maintain rate parity across different booking channels.
- Monitor key hotel revenue indicators such as ADR, RevPAR, occupancy and room revenue.
- Support the team in achieving monthly and yearly revenue targets.
3. Market & Competitor Analysis
- Monitor competitor rates, promotions and market activities.
- Analyse booking trends and identify opportunities to improve revenue and market share.
- Review channel performance and commission costs to understand the profitability of each sales channel.
- Provide recommendations based on market and performance data.
4. Campaign & Marketing Collaboration
- Work closely with the marketing team on campaigns to drive room bookings and direct sales.
- Coordinate OTA promotions with social media and other marketing activities.
- Identify opportunities to improve direct bookings and encourage repeat customers.
- Provide insights on customer trends, booking patterns and high-performing campaigns.
5. Reporting & Performance Tracking
- Prepare regular sales and revenue reports for management.
- Track OTA performance, revenue contribution, occupancy, ADR, RevPAR and campaign results.
- Analyse performance against targets and recommend corrective actions where required.