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This job is a Front Office Receptionist, where you'll manage guest check-ins, answer calls, and handle inquiries. You might like this job because you get to interact with people daily and keep the front office running smoothly!
RM 1700 - RM 2000
Bukit Bintang, Kuala Lumpur
Full-Time
few days ago
Job Description
1) Contact the guests in existing booking.
2) To handle telephone calls reception duties & admin matters.
3) To manage the front office reception area for Check-in and Check-out guests.
4) To coordinate all incoming or outgoing mails despatching and courier documents.
5) To attend to all inquiries from customers /visitors before directing them to the respective personnel.
6) Process payments for service and products including cash & card transactions.
Job Requirements
- Minimum high school or diploma.
- Good verbal and written communication skills, with a polite and professional telephone manner.
- Strong customer service orientation and ability to handle guest inquiries efficiently and courteously.
- Experience in handling check-in and check-out procedures and managing guest bookings.
- Ability to process payments accurately, including cash handling and card transactions.
- Basic computer proficiency, including MS Office, email, and booking or POS systems.
- Ability to multitask and remain calm under pressure.
- Presentable appearance with a professional attitude and strong interpersonal skills.
Skills
Company Benefits
Transport Allowance
Fixed monthly benefit paid to employees to partially cover commuting expenses such as public transport fares, fuel costs, or other related costs.
Medical Benefit
Company-provided benefit that covers healthcare expenses, medical consultations, treatments & medications, in accordance with company policy.
Overtime
Company-provided compensation for hours worked beyond the standard work schedule in accordance with company policy and applicable labor regulations.
Additional Info
Company Activity
Last active - 1 hour ago
Experience Level
#NoExperienceNeeded
Career Level
Junior Executive