Job Description

WHY JOIN US?

• We practice a vibrant & energetic office culture.

• We provide opportunities for career advancement within the company.

• Good performance is always rewarded accordingly.

“It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable.”

JOB RESPONSIBILITIES:

To maintains and grows relationships with existing large and multi-site customers while achieving an assigned sales and profit growth goal. The Area Sales Manager is responsible for achieving an assigned sales and profitability goal. You will be responsible to manage assigned existing Astro business revenue portfolio and bring in additional new revenue either from existing or new key accounts which includes large corporations including hospitality and hotels. You will need to achieve revenue and sales target by :

Account Portfolio Management:

• Build and maintain excellent customer relationships at all levels, improving customer satisfaction through understanding and supporting customers’ needs
• Penetrating assigned accounts by selling new or additional products or services to current accounts; and/or finding additional opportunities with other Business Units within the existing accounts.
• Retain existing business while pursuing profitable growth opportunities in assigned customer accounts.
• Leverage on other Astro assets to increase share of wallet for existing in assigned customer accounts.
• Establish, develop and grow company business through acquiring new corporate key accounts
• Analyze customer data to provide customer relationship management
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Become an expert in the customer’s industry and act as the main point of contact for any client related inquiries to provide effective solutions
• Explore partnership and collaborative opportunities with customer to create stickiness
• Perform annual account review with assigned accounts
• Assist to execute the plans together with managers to achieve company objectives.
• Ensure proposals & quotations are in accordance to Astro requirements and standards
• Ensure good customer payment and collection

Requirements:

• Degree or professional qualification in any relevant field.
• Have sales planning, Accounts sales management, strategic planning, designing sales comm, and cost management experience & knowledge.
• Process-oriented and problem-resolution skills coupled with strong customer service requirements.
• Strong ability to build working relationships with other departments and with a variety of business partners.
• A strong network of contacts and relationships in the hospitality and commercial sectors is an added advantage.
• Strong self-discipline, Role model & Motivator Good interpersonal & organization skills. Good time management & has strong follow-through abilities.

REQUIREMENTS:

Job Requirements