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Customer Service Executive

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This job is for a Customer Service Executive at Astro Malaysia. You might like this job because it offers opportunities for career advancement, rewards good performance, and values diversity. Responsibilities include delivering great service, fluency in English, Malay, and Mandarin or Tamil, and interest in technology.

Undisclosed

Menara ICON Kuala Lumpur, Kuala Lumpur

Job Description

WHY JOIN US?

  • We practice a vibrant & energetic office culture.

  • We provide opportunities for career advancement within the company.

  • Good performance is always rewarded accordingly.

It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable.

JOB RESPONSIBILITIES:

What you will do:

  • Must be passionate about delivering great service to our customers
  • Minimum SPM with minimum 1and half years related working experience
  • Fluent in English and Malay
  • Experience and interest in Social Media, Mobile Technology, Instant Messaging, etc. Knowledge of Home Network and Wi-Fi set up, digital streaming would be an advantage
  • Must be able to speak fluently in Mandarin or Tamil

          REQUIREMENTS:

          Who you are:

            •     Must be passionate about delivering great service to our customers  
            •     Minimum SPM with minimum 1and half years related working experience  
            •     Fluent in English and Malay  
            •     Experience and interest in Social Media, Mobile Technology, Instant Messaging, etc. Knowledge of Home Network and Wi-Fi set up, digital streaming would be an advantage  
            •     Must be able to speak fluently in Mandarin or Tamil  


            Job Requirements


            Company Benefits

            Career development

            At Astro, you can take up apprenticeships, train your technical skills, foster your soft skills and enhance the quality of your leadership.

            Employee engagement

            We commemorate significant achievements and plan enjoyable events and activities to maintain the engagement of our staff all year round.

            Astro Young Talent Programme

            We have curated a robust rotation and development plan so you can apply your knowledge with experience in Malaysia’s leading entertainment space!


            Additional Info

            Company Activity

            Last active - few hours ago


            Company Profile

            Astro-logo-image

            Astro

            Astro Malaysia Holdings Berhad (“Astro”) is Malaysia’s leading content and consumer company, serving 75% of Malaysian households across our TV, radio, digital and commerce platforms.

            As a trusted brand, Astro keeps Malaysians entertained and informed with a variety of vernacular, international and live sports content, engaging with 24 million individuals.

            We are Malaysia’s biggest content creator, in a market where viewing share is dominated by local content. Our three distinct video services, namely Astro Pay-TV, NJOI and sooka, our own OTT for millennials, are designed to serve Malaysians across all segments.

            As we stride forward in our transformation journey to be Malaysia’s No.1 Entertainment Destination, we will continue to grow and evolve to serve customers better, inspiring and bringing Malaysians together along the way.

            Source: astro.com.my