Job Description

WHY JOIN US?

• We practice a vibrant & energetic office culture.

• We provide opportunities for career advancement within the company.

• Good performance is always rewarded accordingly.

“It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable.”

JOB RESPONSIBILITIES:

WHAT YOU WILL DO:

To plan, deliver and deploy OTT and content delivery, new advance video technology and platform enhancement, functionality & infrastructure to launch new products and services as well as to apply OTT, compression system and multicast network engineering principles and techniques to support and provide solutions for business’s requirement and resolving complex system issues that affect critical operational functions and systems availability.

To be fully independent and capable to provide system configuration and work with all related stakeholders as well providing guidance to the support team.

This role is primarily a Level 3 Subject Matter Expert. To also support the backend system and all cloud related configurations and support.

• Specialized support of the following key business critical systems:
• CDN
• AWS Components
• Cloud playout platform
• Multicast Network planning for compression & OTT platform
• Advertising System
• DRM technologies and integration with cloud related.
• Content Delivery and networking
• Networking which involves Direct Connect and etc
• Subtitling System
• Advanced Video Encoding on multilevel platform

Project Implementation / Support/ Backend and all related task:

• Strong knowledge in all cloud related and workflow component related.
• To analyze, recommend and implement changes to improve the OTT & multicast network. 
• To provide or recommend technical system solutions based on the business’ requirement.
• To be responsible to complete projects within timeline, budget and objectives set forth for these projects, which cover testing and confirming compatibility and integration with existing broadcast systems, to maintain optimal workflows including review of adoption plans, system/application design, and redundancy & monitoring solutions.
• Collaborate with system user/operator to define project delivery, timeline and determine system design. · Oversee installation of a system to meet agreed performance standard. Participate in testing and commissioning
• Review products design for compliance adherence to standard and propose products/ systems. · Facilitate in system procurement (calling tenders, system evaluation and selection), system design review, logistics co-ordination, system testing/commissioning, documentation, training, and handover.
• Coordinate, manage and track all activities impacting system implementation including system procurement, design review, logistics, communications (with all related parties during projects), system testing & commissioning, documentation, training, and handover for operations.
• Evaluate and propose existing/new technological solutions to improve service quality and performance level · Research, evaluate, propose, and facilitate the procurement of appropriate and cost-effective system solution for emerging business requirement

System/ Process / New Technologies

• To be able to setup the AWS CDN and all config related
• Independently able to setup all cloud config
• Perform dashboard monitoring and recommendation based on all the data captured
• Creative and innovative to resolve complex system issues and provide work around solutions to fix issues within stipulated KPIs and provide strategic technical planning to enhance resilience of system infrastructure in ensuring continuous on-air and broadcast system availability.
• To have in depth understanding of the OTT, content delivery infrastructure and multicast network to provide advice and solutions on the area which has the dependency on the platform, such as integration of OTT platform, compression system and multicast network. 
• Research and new technology/equipment/systems and engage with the vendors on enhancements and recommend upgrades to improve system/network efficiency.
• To coordinate/produce/ making sure all documentation related to a specific config, SOP and etc is adhere.
• Explore ways to always improvise the delivery method for OTT and CDN deployment.
• Co-ordinate the review deployment and commissioning on all system related.

Training / Guidance

• Engage with other unit Senior Engineers on major technical and operational issues to ensure issues are resolved to maintain the transmission/system availability.
• To train and provide the technical guidance to the specialised engineering support team.

Dual role for Support

• Able to proactively be in dual role such as Project and Support

Resource Management

• Planning on sizing and capacity
• Plan on capex and opex utilizing the AWS resources
• Evaluate quality of audio, video, transport stream and data network signals using various test and measurement equipment including waveform monitors, transport stream and data stream analyzers.
• Routinely troubleshoot systems and applications incorporating Windows, Mac OS X, Unix, Linux and other operating systems.
• Assist other Engineering team members with issues pertaining to all technical and operational systems.
• Generate reports, analyze data and provide findings to improve the reliability of all systems.
• Respond to emergency requests to solve or provide work-around solutions for failed systems.
• Interact with other Astro departments to resolve technical issues.

REQUIREMENTS:

WHO YOU ARE:

• Bachelor in Electronics Engineering, Computer Science, Information Technology or Equivalent
• At least 4 years’ experience in equivalent role.
• Experienced in digital satellite broadcasting
• Experienced in compression, OTT & Cloud technology
• Experience in the technical operations of a Media Business related systems or experience in multi-channel pay-tv company.   
• Strong analytical skills and experience.  Must be able to analyze industry and customer usage reports to identify gaps and opportunities for product enhancements.
• Cloud and networking skills
• AWS tool
• Firewall
• Security knowledge on the Content Delivery network

Job Requirements