Job Description

Roles & Responsibilities:

Student Recruitment (On a day-to-day basis)

1. To counsel and assist students to make best-informed decisions;
2. To develop and enhance the counselling services;
3. To follow up on students enquiry / application / acceptance;
4. To attend to students and parents feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards;
5. To maintain student database;
6. To handle all office administrative matters

Marketing / Events

1. To document and implement local marketing plan / budget;
2. To handle and carry out sales and marketing activities / events for both online & offline such as roadshows, education fairs, presentations, direct mailing and activity logistics;
3. To promote and market education and institutions;
4. To identify new markets segment;
5. To obtain and update market intelligence; 
6. To raise profile / awareness of the AUG Brand

Public Relations

1. To build excellent relationship with representatives from institutions;
2. To develop and maintain relationship with any special group (ie. Student clubs / associations, professional association);
3. To be a liaison person with local partners / sub-agents;
4. To visit schools, colleges and universities and build relationship with principles and school counsellors

Job Requirements

Qualifications:

1. Candidate must possess at least a Bachelor’s Degree in any discipline (Hospitality/ Tourism/ Hotel Management/ Business Studies/ Management/ Marketing/ Commerce or Mass Communication graduates are preferred);
2. Required language(s): English, Mandarin, Bahasa Malaysia. 
3. Knowledge and understanding of local and foreign education system preferred;
4. Experience in mentoring and counseling students an added advantage;
5. Courteous, patient and tactful personality with strong customer service orientations;
6. Possess a high level of initiative, integrity and professionalism;
7. Maybe required to work long hours during intakes;
8. Competent in Microsoft Office applications (Word, Excel, Outlook, Power Point) and use of database;
9. Fresh graduates / entry level applicants are encouraged to apply;

Skills