Job Description

Passionate about creating exceptional customer experiences?

Join our team and make every interaction meaningful at AutoDetailer Studio!

What You’ll Do:

• Respond to customer enquiries and assist with service bookings
• Guide customers through our process from drop-off to delivery
• Liaise with our Operations Team to track and update project status
• Prepare quotations, invoices, and relevant service documents
• Manage vehicle check-ins and ensure clear service understanding
• Recommend suitable services and provide timely updates
• Follow up post-service to ensure satisfaction and gather feedback
   

Job Requirements

What We’re Looking For:

• Relevant background in the automotive industry (strongly preferred)
• Proficiency in English, Mandarin(preferred) and BM
• Experience in customer service or service advisor roles
• Strong communication and interpersonal skills
• Well-organized with strong attention to detail
• Tech-savvy and comfortable using Google Worskspace and CRM systems
• Have a passion for cars and delivering premium customer experiences

Skills