Contractual Bonus, Company Performance Bonus, Personal Performance Bonus and Long Service Awards

Generous Bonuses and Awards

The company observes all National and Selangor State holidays!

Extra Public Holidays

Personal Accident, Hospitalisation, Surgery Insurance and option to have existing personal insurance coverage paid by the Company

Medical & Insurance

Health Screening, Outpatient Treatment, Eye Wear benefits and Dental Care renewed annually

Personal Health and Wellness

ISO Training, HRDF Courses, Upskilling, ReSkilling and many more programmes to enhance personal growth

Opportunities for Career Development

Plenty of healthy snacks and beverages, Team Activities & Events like dinners and events to stay connected, energized, and make work more enjoyable!

Lots of Coffee and Snacks!

Avares Malaysia

Founded in 2003, we are a leading Malaysian distributor of specialty chemicals for personal care, cosmetics, and homecare industries. We partner with global suppliers to deliver innovative, high-quality ingredients and technical expertise, empowering brands across ASEAN. Our mission is to combine integrity, innovation, and customer focus to shape the future of beauty and homecare.&nbsp;

Our website <a href="https://avares.com.my" target="_self">https://avares.com.my</a>

Leading innovations as a distributor of specialty chemicals

We embrace a culture of collaboration, innovation, and integrity. You’ll join a diverse, supportive team that values adaptability and continuous learning. Expect opportunities to grow, contribute ideas, and work with global partners in a fast-paced environment. Our focus on sustainability and customer excellence makes every role impactful.&nbsp;

What to expect working at Avares?

&nbsp;&nbsp;The Sales Coordinator is responsible for coordinating sales operations, ensuring efficient customer support, processing sales orders, and leading the Sales Support Team to achieve service excellence. This role acts as the bridge between customers, sales personnel, warehouse, procurement, finance, and technical teams to ensure smooth order fulfilment and customer satisfaction.&nbsp;
The ideal candidate possesses strong leadership skills, excellent communication abilities, and hands-on experience in sales administration and customer service. The successful candidate will supervise the support team while driving operational efficiency and continuous improvement.
Key Responsibilities
<ul>
<li>Prepare and process quotations, sales orders, invoices, and delivery arrangements.</li>
<li>Follow up on customer orders and ensure timely delivery.</li>
<li>Respond to customer inquiries and provide excellent service.</li>
<li>Lead and supervise the Sales Support Team.</li>
<li>Assign daily tasks and monitor team performance.</li>
<li>Train, coach, and support team members to improve productivity.</li>
<li>Work closely with Sales, Procurement, Warehouse, Finance, and Technical teams.</li>
<li>Ensure smooth order processing and timely fulfilment.</li>
<li>Resolve operational issues and customer concerns efficiently.</li>
<li>Build and maintain good relationships with customers.</li>
<li>Handle customer complaints professionally and promptly.</li>
<li>Ensure high levels of customer satisfaction.</li>
<li>Prepare sales support and operational reports.</li>
<li>Monitor KPIs and team performance.</li>
<li>Identify and implement improvements to work processes and customer service.</li>
<li>Maintain accurate sales records and documentation.&nbsp;</li>
<li>&nbsp;Ensure compliance with company policies, procedures, and ISO requirements.</li>
</ul>

• Coordinate sales ops: prepare quotes/orders/invoices, chase deliveries, resolve customer issues.  
• Join an ISO-compliant, customer-focused operation driving service excellence.  
• Lead the Sales Support Team: coach, streamline ops and boost KPIs!

• Koordinasi operasi jualan: proses sebut harga, pesanan &amp; invois; atur dan pantau penghantaran.  
• Bekerjasama dengan Sales, Perolehan, Gudang, Kewangan &amp; Teknikal.  
• Pimpin pasukan sokongan, latih anggota &amp; tingkatkan KPI; peluang kembangkan kemahiran!

Sales Coordination

Customer Service

Sales Administration

Quotation Preparation

Order Management

Delivery Coordination

Microsoft Office

Communication

__The Sales Coordinator is responsible for coordinating sales operations, ensuring efficient customer support, processing sales orders, and leading the Sales Support Team to achieve service excellence. This role acts as the bridge between customers, sales personnel, warehouse, procurement, finance, and technical teams to ensure smooth order fulfilment and customer satisfaction._
The ideal candidate possesses strong leadership skills, excellent communication abilities, and hands-on experience ...

Sales Coordinator

Avares Malaysia